1. Novartis Pharmaceuticals Corporation Linking Diversity Recruitment to Talent Development
Teresa L. Sankner
Head of Talent Management, OD and Talent Acquisition
October 1, 2015

2. A Shortage of Talent and Expanded Diversity Landscape
A Shortage of Talent and Expanded Diversity Landscape Requires Rethinking Diversity Attraction & Retention Strategies
51% of life science executives report that hiring has become more difficult
Sourcing
Retention
51% of Biotech/Pharma workers are likely to seek out a new job
38% of all employees are likely to seek out a new job
67%
Of the population will not be able to afford a university education
By 2025, millennials are projected to make up 75% of the global workforce.
GLOBAL SHORTAGE IN CRITICAL SKILLS and capabilities.
US Demographic SHIFTS = Significant Increase in DIVERSE Talent
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

3. Companies Are Facing Several Challenges As They Look to Gain an Edge
Key Challenges 1 3 2
Culture & Brand Insufficient to Meet the Needs of Multiple Generations
Targeted development plans and mentoring inconsistent for diverse associates
Branding/social media presence not defined or interactive with Gen X/Y
Manager Accountability for Diversity
Driving compressed time-to-fill timelines putting diversity hiring at risk
Manager gap in knowledge and commitment to diversity strategy
Diversity Pipeline Planning
Advanced workforce planning and diversity pipelining not a priority
Relationships with diverse associations inconsistent
Separate Talent & Diversity Strategies
Diversity seen as an ‘initiative’ vs integrated into ‘how we manage talent’
Weak pull-through post-hire 4  3
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

4. An Integrated Talent, Diversity and Development Strategy
Has Been Key to Our Success
RPO
Recruitment
Process
Outsource Model
Social Media
Microsites & Talent Communities
Diversity Attraction & Brand Strategy
Business-Specific
Sourcing Strategies
Onboarding Focused on Diversity & Culture
Employee Resource Groups 2
Monthly Executive Diversity Forums
Diversity Integration with PMP
Talking Talent
Integrated Talent Management & Diversity Strategy 3
Culture Shift –
Manager Accountability for Talent Development
Diversity Hiring
Protocols & Process
Role Model Talent & Diversity Leader
Targeted Development Planning 4
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use 4

5. Custom Sourcing Strategies for the Business Resulted in Doubling of Sourcing Pools
Social
Professional Groups
Public Accounting Professionals
Tax Professionals in Public Accounting
Women in Leadership-Public Accounting
Public Auditing and Accounting
Certified Public Accountant Group
CPA Public Accounting Professionals
Friends of Public Finance
Active Sourcing
Diversity
Nshmba.org – National Society of Hispanic MBA’s
BlackPerspective.com
veteransenterprise.com/blog
Asianmba.org
Now.org
Women’s Career Networking and Professional Associations
BayBio
Pharma Diversity Job-Board
MinorityProfessionalNetwork
Professional Associations
AICPA
American Finance Association
Finance Meet-up Groups
CPA Meet-up Groups
Finance Associations | EPA- European Finance Association
Top Schools/Finance
Washington Univ in St. Louis
University of Pennsylvania
Georgetown University
McGill University
College of William and Mary
Boston College
U of Illinois-Urbana Champaign
Hillsdale College
Passive Sourcing
Open Web
Publications
Talent Community
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

6. External Outreach and Diversity Focus Yields Significant Business Outcomes and Brand Impact
Strategic Partnerships
PDN – 7.6% conversation rate
Diversity partnerships from sourcing to mentoring
Hiring Analytics
Diversity “pull through” with stats for each stage of the hiring process
Social Media & Brand
Microsites & Talent Communities
Business Impact:
Diversity pools significantly increased
10,000 ethnically diverse for niche roles
45% increase in Military; 20% disabled; % female
46% female hires; 25% diverse hires
Meeting or exceeding market availability 6
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

7. Embedding Diversity and Inclusion into Our New Hire Process Connects Attraction to Engagement and Retention
Culture Integration
Team Building/
Philanthropy
Cross Functional
Collaboration
Two-Way Experiential Dialogue
Diversity & Inclusion Focus
Business
Outcomes
Consistent
Customer Experience
Retention and
High Performance
Accelerated Time to Productivity
New Hire Engagement with a Culture of Diversity and Inclusion
Creation of
the Best START™
On-Boarding Program 7
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

8. 12-Month Onboarding Program Provides a Sustainable Way to Pull-Through Our Commitment to New Hires and Diversity
2.5 Day Session/12 month program
Inclusion of Sales and all Functions
Team Building and Philanthropy - packaged 254,610 meals to date
Culture Panel of diverse Novartis leaders rated as 4.5/5.0
Mingling with ERGs
Onboarding Buddies and Mentors
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

9. Diversity and Talent Processes Woven Together – “A New Way of Doing Business”
Monthly CEO/EC meetings
Spotlight of key diverse talent
Mid-year & Year-end reviews include diverse talent and hiring pulse check
Development planning for diverse associates
PMP objective for all managers to attract qualified diverse candidates reflective of the market
Post calibration diversity lens for succession
“Role Model Talent & Diversity Leader” defined
Talent Scout expectations
Flexible ‘time-to-fill’ allowing greater diversity sourcing
Monthly Executive Talent Forums
Diversity Integration with Performance Management
Talking Talent Sessions Integrate Diversity Focused Dialogue
Manager Accountability
And
Expectations Defined
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

10. Robust Development and Pipeline Planning Expected for Rising Diverse Talents at All Levels of the Organization
Associate-driven
development through
CareeRx
Development ‘Pulse Checks’ to monitor progress 3x yearly
Expectation that development will occur to enable “ready now” status per Succession Planning timeline
Learning through others with Mentoring SharePoint
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

11. An Integrated Talent, Culture and Diversity Pipeline Strategy Treating Our Talent Pipeline as Critical as Our Drug Pipeline
An integrated diversity attraction, pipeline and development strategy is key to long-term success
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use

12. Questions? Comments?
| DiversityInc – Linking Diversity Recruitment to Talent Development | Teresa Sankner | October 1, 2015 | External Use