1. OSI CUSTOMER SOLUTION Delivering “In-Context” PI Data to Web-Based Plant Applications Communications and Workflow Software Designed For The Chevron Salt Lake Refinery

2. Work Process Challenges… Operator Shift Turnover Operator Shift Turnover Paper log book Paper log book Limited process data Limited process data Many paper copies Many paper copies Brief comments only Brief comments only Manual search Manual search Expanded distribution Expanded distribution Combined Op/Supervisor Combined Op/Supervisor Weekly Product Plan Weekly Product Plan Paper-based system Paper-based system Hand updated Hand updated Faxed instructions Faxed instructions No plan vs. actual No plan vs. actual No operator feedback No operator feedback No plan archives No plan archives Plan templates Plan templates

3. Chevron Design Criteria… Web-based solution Web-based solution Microsoft platform Microsoft platform Seamless PI integration Seamless PI integration Maintainable in-house Maintainable in-house Scalable Scalable No duplicate data storage No duplicate data storage USER EMBRACE USER EMBRACE

4. Shift Turnover Design Considerations Intuitive web-based front end Intuitive web-based front end Need to reduce paper reports Need to reduce paper reports “In-Context” PI data “In-Context” PI data Comprehensive search capability Comprehensive search capability Secure, administrative section Secure, administrative section Real-time, management access Real-time, management access

5. Shift Turnover Functionality Crew members enter shift activities Crew members enter shift activities Goal is knowledge transfer to next shift Goal is knowledge transfer to next shift Entries by all levels: Entries by all levels: Supervisors Supervisors Board Operators Board Operators Plant Operators Plant Operators Electronic report distribution Electronic report distribution

6. Standing Orders Module Functionality Straightforward entry and distribution Straightforward entry and distribution Automated archiving Automated archiving Revision control Revision control Operator alerts Operator alerts Operator access tracking Operator access tracking Login-based security Login-based security

7. Turnover Application Overview

8. Shift Turnover Application Splash Page Splash Page Security enforced by matching logo ID with Area access Security enforced by matching logo ID with Area access Supervisor access Supervisor access Standing Order access Standing Order access

9. Navigation Navigation Supervisor Access Supervisor Access Gateway to Future Functionality Gateway to Future Functionality

20. Turnover Application System Benefits… Big increase in comment frequency and volume Big increase in comment frequency and volume Greater operator buy-in and “ownership” Greater operator buy-in and “ownership” Significant reduction in Turnover communications errors Significant reduction in Turnover communications errors Increased comment legibility Increased comment legibility Refinery-wide distribution Refinery-wide distribution

21. ProcessMaximizer Design Goals Weekly Plan Creation & Distribution Weekly Plan Creation & Distribution Tankfield Daily Order Creation & Distribution Tankfield Daily Order Creation & Distribution Update Live Weekly Plan Update Live Weekly Plan Allow (encourage) Operator Feedback Allow (encourage) Operator Feedback Plan vs. Actual process data display Plan vs. Actual process data display Operator Feedback on Plan vs. Actual Operator Feedback on Plan vs. Actual

22. ProcessMaximizer Application

30. ProcessMaximizer Application System Benefits… No more faxed tankfield communications No more faxed tankfield communications No more manually updated plans No more manually updated plans Archive of historical plans Archive of historical plans Less paperwork/manual editing Less paperwork/manual editing

31. CREDITS CLIENT: Chevron Salt Lake Refinery CLIENT: Chevron Salt Lake Refinery Operations Team Operations Team Shannon Heimbuch Shannon Heimbuch Ken Downey Ken Downey Jim Newton Jim Newton DEVELOPER: Information Technology International, Inc. Salt Lake City DEVELOPER: Information Technology International, Inc. Salt Lake City