1. UKSTT Breakfast Seminar NO-DIG LIVE 2010 ‘ Utility Perspectives & Concerns’ 5 th October 2010 Les Guest – CEO NJUG Ltd

2. Content Increasing Burden on Utilities Need for consistent Approach Where can self regulation work to avoid unnecessary regulations and costs? 2

3. All Road Works can cause issues... The public expect and demand more from us all. We must all improve and consider the impact of our works on the public....

4. Increasing Burden on Utilities S74 overstay charges Lane Rental trial Network Management Duty Notices and Directions Fixed Penalty Notices Permits Increase in s74 charges Re-introduction of Lane Rental

5. Permits – a consistent approach? Kent scheme London “common scheme” Northamptonshire scheme Greater Manchester “Joint scheme”

6. Can self regulation work?

7. NJUG Vision for World Class Street Works

8. Safety is the number one priority Utilities deliver consistent high quality Utilities work together and in partnership with local authorities and contractors to minimise disruption Utilities keep the public informed on all aspects of work Utilities maximise the use of sustainable methods and materials Damage to underground assets is avoided

9. NJUG Awards

10. London Code of Conduct –TfL –National Grid –Thames Water –EdF Energy –Virgin Media –BT Openreach –Southern Gas Networks

11. London Code of Conduct  Permitting  Sharing Long Term Plans  Plating  Working Outside Peak Hours  Standard Information Signage  Inspections  First time Re-Instatements  Good Practice Guide 11 IN ITS FIRST YEAR IT HAS SAVED 996 DAYS OF OBSTRUCTION

12. Why does NJUG think the Code is important ? Cont... Coordination, Cooperation, Communication and Compliance Continually changing Regulations is not helpful Making Utilities (and Customers) pay more is not the only answer

13. Why has the London Code made a difference? Commitment –From Utility Leaders at the highest level –From TfL Leaders –All working to the same standards It’s the right thing to do It has stimulated more discussions between authorities and utilities Made changes to meet the Code AND these have improved utility services

14. Learning from the Code Pleased to learn the lessons from London Agreed minor amendments, but prepared to continually improve Now being rolled out as an NJUG National Code of Conduct – soon to be HAUC Code of Conduct Already received many requests to share signage experience and examples

15. What part can “No dig” technology play?

16. National Underground Assets Group (NUAG)

17. Asset Record Service – Stage 1 Owner USER CONTACTS OWNERS OWNERS RETURN INFORMATION AR SERVICE USER SUBMITS ENQUIRY OWNER DETAILS RETURNED USER Note:-Each asset owner retains and manages its own data e.g. Not stored centrally

18. Asset Record Service – Stage 2 USER AR SERVICE USER SUBMITS ENQUIRY Owner OWNERS RETURN INFORMATION SERVICE CONTACTS OWNERS Note:-Each asset owner retains and manages its own data ie. Not stored centrally

19. Future Services Owner SERVICE RETURNS INFORMATION SERVICE HARVESTS DATA FUTURE SERVICES USER SUBMITS ENQUIRY USER Note:-Each asset owner retains and manages its own data ie. Not stored centrally

20. Regulations.v. Voluntary Measures? It must be clear what new regulations plan to achieve? Must understand all the costs to implement Real Improvements – How do we know they have been delivered? Need to incentivise equally - all those working in the street to reduce disruption

21. Summary We must all do better at street works and ALL work together Innovation is the catalyst to success We must re-examine the way the UK regulates street works and consider self regulation as first choice How about a Road Works Commissioner in England to drive changes and ensure everyone who works in the street improves?

22. Is it too Difficult? I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. Kennedy Street Works is not Rocket science !! 22

23. Thank You info@njug.org.uk les@lesguestassociates.co.uk Copyright Enterprise plc 23