1. © Xchanging 2007 A&S Repository The next step forward in premium processing Date: 13/03/07 Mark Barwick, Project Manager, LMBC Geoff Kennard, Xchanging

2. © Xchanging 2007 2 … this is a user template Agenda 1.What is Electronic Premium Accounting (EPA)? 2.Background 3.Three EPA routes – Email, Direct Load, DRI 4.Scope of A&S Repository Release 2 & 3 5.Benefits of EPA 6.Further Information & Rollout 7.Volumes and usage to date 8.Demonstration of Direct Load 9.Questions

3. © Xchanging 2007 3 … this is a user template Electronic Premium Accounting – What is it? Electronic premium accounting is the submission of slips, PANs, policy wordings and supporting information by the broker to Xchanging for processing DRI Email Direct Load

4. © Xchanging 2007 4 … this is a user template Background FEB 06MRPO Provide Xchanging with letter of intent to proceed FEB 06: Xchanging produce Project Initiation Document MAY 06:Email Submission start MAY 06:Business Design agreed JUNE 06:Functional Specification agreed AUG 06:Market Acceptance Testing completes SEPT 06:Direct Load submission start JAN 07:DRI submissions start

5. © Xchanging 2007 5 … this is a user template Common Characteristics of all EPA Options Prepare PANs, Signing slips and supporting documents Prepare Work Order Presentation date rules the same as paper All documents stored in the Insurers Market repository (IMR) and available to all insurers Queries managed via the Urgent Resubmissions process – presentation date kept Can use it with or without delinking BSM/ IPCBSM and CSV file UMR – Unique, consistent, correct format

6. © Xchanging 2007 6 … this is a user template EPA Scope In Scope Marine, Non-Marine, Aviation Original Premiums, FDOs, APs and RPs Stage One, Stage Two, S&A Slip Policies, PPS, Broker produced wordings, Express Check Out of Scope (Release One) Proportional Treaty processing Simultaneous settlement items and Reinstatements Claims LORS Mid term market change Mid term broker change Aviation Vertical placements Multi-section slips with different markets per section

7. © Xchanging 2007 7 … this is a user template Email Was introduced before Direct Load and DRI available to test process Only used by a limited number of parties Work Order provided as an Excel document More work for broker and Xchanging than either Direct Load or DRI Going forward some Release 2 and 3 functionality will not be included Not recommended for new starters Audit and control risks To be withdrawn at the end of 2007 Not Recommended

8. © Xchanging 2007 8 … this is a user template Direct Load Internet based application available free of charge to all LMBC members Lets brokers try out the process without major spend on technology Work Order data captured in the application Will be enhanced during 2007 for releases 2 and 3 Preferred

9. © Xchanging 2007 9 … this is a user template DRI – Document Repostiory Interface What is it? - An ACORD standard developed to share documents with others Uses XML technology Used for A&S, ECF, ELPAN2 and G6 Placing Pilot Work Order provided as a Technical Account message Implementation options –Build it yourself –Via your Software house –Via third party managed repository Preferred

10. © Xchanging 2007 10 … this is a user template Future Releases Release 2 Support the processing of Urgent transactions Lloyds reinstatements (Single UMR) Email confirmation of receipt of Work Order Store all DRI Metadata Release 3 Proportional treaty Lloyds Reinstatements - multiple UMRs Simultaneous Settlement of Work Packages involving more than one UMR Lloyds Binder APs/RPs for simultaneous settlement Utility Repository Additional DRI functions for download and search Direct Load Entry of Metadata DRI Change metadata attributes

11. © Xchanging 2007 11 … this is a user template Beyond 2007 The MRG Roadmap sets out two key A&S Projects, ELPAN2 and eBOT Benfield providing the project management for these projects on behalf of the LMBC's Market Reform Strategy Group Both use ACORD Technical & Financial Accounts foe the submission of accounting data Slips and other documents still provided as images in a repository eBOT eBOT – Aimed at the non-bureau market Live with two brokers and six carriers ELPAN2 ELPAN2 – Covers all bureau insurers Aon go live with Release 1 mid 2007, Release 2 end of 2007 Other brokers to follow Source: LMBC

12. © Xchanging 2007 12 … this is a user template Benefits Faster turnaround times - van time eliminated. DRI functionality consistent with ECF and Placing Pilot Insurers can view all documents Utility function – watch this space Faster premium payment Faster query resolution

13. © Xchanging 2007 13 … this is a user template Getting Started Have you signed the repository rules?

14. © Xchanging 2007 14 … this is a user template Who has signed up? (as at 12 th March 2007) Alston Gayler & Co Limited Aon ARB International Limited BDB Benfield Besso Butcher Robinson and Staples International Limited Citynet Insurance Brokers Contractsure Ltd Cooper Gay Corrie and Partners Corrie Bauckham Batts Limited Glencairn Ltd Guest Krieger Limited Guy Carpenter Harman Kemp North America Ltd Harman Wicks and Swayne International Ltd Harman Wicks and Swayne Limited HSBC H.W. Wood Limited JLT Group Ltd Kite Warren & Wilson Ltd Lockton Companies International Limited London Market Insurance Brokers Limited Marsh Meridian Risk Solutions Miller N.I.B (UK) Limited NMB (Newman Martin & Buchan Limited) Price Forbes & Partners Limited SBJ Limited Stow and Croton Limited Towers Perrin Claytons Tyser & Co Ltd Willis Ltd Source: Market Reform Website: http://www.marketreform.co.uk/claims_rep_rules.htmhttp://www.marketreform.co.uk/claims_rep_rules.htm

15. © Xchanging 2007 15 … this is a user template Getting Started Have you signed the repository rules – See LMBC 13/2007 issued on 29th January. How will you store PANs and slips? Will you use Direct Load or DRI? Speak to your software house Documentation - http://www.marketreform.co.uk/a&s_pubs1.htmhttp://www.marketreform.co.uk/a&s_pubs1.htm –LPAN completion guidelines –Email/ Direct Load/ DRI User guides –Stage One Accounting checks

16. © Xchanging 2007 16 … this is a user template What is your software house doing? Brokasure Desktop – DRI solution available and live with Cooper Gay, NMB Brokasure Enterprise – currently being tested by Lockton Trace – Benfield, Guy Carpenter, Miller and Harman Wicks and Swayne live Total Objects – Build under way, expected to complete mid year, Rollout from Q3. SSP – No firm plans as of yet Morning Data – Build starting soon, system test Q2, MAT from Q3, Rollout Q4 TIW (The Insurance Workplace) – A third party managed repository service with DRI integration. System Testing Q1, MAT and go live Q2. Tyser signed up Sequel – Build underway, MAT targeted for end of Q2/Q3 GPM – Will integrate their application with TIW DataPro – Waiting for their clients to confirm their requirements If your software house is not listed here do you know their plans? Source: LMBC

17. © Xchanging 2007 17 … this is a user template Rollout Approach Brokers divided up into implementation convoys CRMs will offer brokers an implementation slot Aim to have majority of brokers connected by year end LMBC will monitor feedback from the CRMs and assist where required to resolve issues If you are developing DRI then consider using Direct Load in the short term If you are a niche broker make your CRM aware that you require Release 2 and Release 3 functionality to process any volumes

18. © Xchanging 2007 18 … this is a user template Geoff Kennard

19. © Xchanging 2007 19 … this is a user template Common Issues (1) Training and testing are crucial to a smooth and successful implementation –Common submission problems –Training & testing enhanced with common learning Dont underestimate the cultural change within your organisation –For example broker technicians repeated hitting send on DRI creating multiple packages Remember to try and replicate the current paper process – if it happens on paper then chances are it should continue to happen in an electronic environment – e.g. multilayered risks written on one slip should continue to be sent in as one work package (per paper) The Work Order is key to getting your work processed quickly and correctly –get the 8 fields correct –However we will not reject if they are wrong

20. © Xchanging 2007 20 … this is a user template Common Issues (2) Resolution of queries and rejects require the workpackage to be returned to the control of the broker rather than resolution and amendment of queries via the phone on paper –it will feel like more queries are being raised but this isnt the case, and this process has a more robust audit trail and allows for rejects to be resolved much quicker than on paper via vans Expect the backend output to look different and make sure the technical accounting teams are prepared for a different output from XIS –our implementation testing helps with this

21. © Xchanging 2007 21 … this is a user template Premium Submissions Summary Daily Weekly Average 25% of LPANS as at end of January 10 Brokers submitting electronically Source: Tracker data

22. © Xchanging 2007 22 … this is a user template Direct Load Demonstration

23. © Xchanging 2007 23 … this is a user template Direct Load Demonstration

24. © Xchanging 2007 24 … this is a user template Direct Load Demonstration

25. © Xchanging 2007 25 … this is a user template Direct Load Demonstration

26. © Xchanging 2007 26 … this is a user template Direct Load Demonstration