1. Coaching Self and Others David Birch Ashridge Consulting

2. What is coaching?
Creating the conditions for something new to come into being...
Requires that we slow down and bear uncertainty in order to create a future and respond flexibly
Is a joint discovery with the coach sitting alongside their client
Change happens in the room when the coach offers genuine openness, support, courage and curiosity

3. Coaching works at three levels
HEAD
HEART
WILL
What do I understand?
What do I feel?
What do I intend to do?

4. Powerful questions shift the nature of the future
What is the story I keep telling about the problems around here?
What is my attachment to this story costing me?
What is the crossroads I face at this stage in the game?
How much risk am I willing to take?
What is my contribution to the very thing I complain about?
What are my doubts and reservations?

5. How am I listening? Critically Compassionately Seeing people as:
Hostile
Inadequate
Self-serving
Attitude: Blaming
“They are wrong/
difficult/naïve… or I am”
Compassionately
Seeing people as having:
Feelings
Needs
Values
Attitude: Empathising
“I am curious, want to understand their feelings, needs and values… and my own”

6. A chance to practice
In pairs decide who is the coach and who is the client
Client tells a story about an unresolved issue involving themselves and another person
Coach listens compassionately and asks powerful questions
Coach feeds back - without judgment - what they are picking up about the client’s ‘feelings, needs and values’
Review what has changed for coach and client