1. With Market Reform Office Market Reform Forum Whats new this month? How to deliver electronic trading in London Andy Brookes, MRO John Bissell, Operations Director, Miller Jonathan Brant, Programme Manager, Brit Insurance 1 st December 2008 Market Reform Office

2. Market Reform 2008 Market Reform Office Finish what we started MRG signed off the delivery plan Coming to a laminate near you shortly Key focus –getting to 100% ECF (ie no scope) including legacy claims –Ditto for A&S via IMR –E-Accounting proper Will cover electronic placing and endorsements

3. Market Reform 2008 Market Reform Office E-MRCE Target – 3,000 broker submissions in December; outturn 2440

4. Market Reform 2008 Market Reform Office A&S Release 5 live as schedule in November –Brokers edit work packages prior to Xch processing; e-policies via DRI E-Accounting to the bureau – flagship 2009/10 project –Standard ACORD messaging –Auto-load into Xchanging systems –Settlement release via ACORD message –Shift non-fundamental splits from broker Implementation Steering Group –Nigel Roberts to chair –Small number of brokers committed to rapid take-up

5. Market Reform 2008 Market Reform Office Claims ECF User Group business plan –MRG supported: Scope, training, comms, best practice….. –ECF legacy: MRG approval for stepping it up in 2009 Lloyds analysing business requirements for claims including infrastructure Xchanging investigating workflow triggers and data management

6. Market Reform 2008 Market Reform Office ECF – (still) time for the company market to step up

7. Market Reform 2008 Market Reform Office Other news 54% policies signed electronically in October; up from 49% in Sept. All policy requests to be made electronically from 1 February –72% in Oct, from 66% in Sept Lloyds Exchange 2009 forums –20 th Jan –18 th Feb –18 th Mar All dates on website today

8. Market Reform 2008 Market Reform Office MRO changes New leader…

9. Market Reform 2008 Market Reform Office Questions?

10. Market Reform 2008 Market Reform Office