1. Mapworks 101: Understanding Individual Student Transitions Chelsey Knoespel/Joel Hochstein/Kurt Earnest ASC/DOR

2. Agenda  Foundations of Mapworks  The Process  Faculty/Staff Dashboard  Student Dashboard  Search Functions  Hands-On Session: log in a faculty/staff user 2

3. FOUNDATION OF MAPWORKS

4. What is Mapworks?  Mapworks is a research-based, comprehensive, student retention and success system.  Mapworks leverages predictive analytics to identify at-risk students.

5. The 360° View 5

6. Mapworks Risk Indicator  Rooted in research  Over 40 predictive models  23 years of data  Customized models 6

7. Mapworks Empowers Campus Professionals  Identify at-risk students early in the fall term to have the greatest impact on student success and retention.  Intervene with at-risk students by minimizing the time required to diagnose problems and target relevant issues.  Continuously evaluate the at-risk status of students throughout the year.  Engage students through personalized feedback. 7

8. Mapworks Risk Indicator Performance End of Fall Term Risk Fall-to- Spring Persistence 1-year Retention Fall Term GPA Spring Term GPA % of Students Green93%86%3.022.9872% Yellow86%68%2.422.4119% Red73%52%2.252.247% Red266%51%2.282.333% 8 Freshmen/First-Year 2013-2014 *Note that this is national data. Each institution’s data will vary.

9. Mapworks Risk Indicator Performance End of Fall Term Risk Fall-to- Spring Persistence 1-year Retention Fall Term GPA Spring Term GPA % of Students Green97%88%3.133.0974% Yellow87%67%2.482.5319% Red73%59%2.402.456% Red265%51%2.222.541% 9 Sophomores/Second Year 2013-2014 *Please note that this is national data. Each institution’s data will vary.

10. THE PROCESS

11. Why it Works: The Mapworks Process Mapworks

12. Customized Connections for Effective Intervention 12

13. Faculty/Staff can: students who are at risk students who need assistance Identify Contacts Notes Log information with colleagues tasks with students for them to complete Share aggregate data to university officials responses or profile characteristics to referral offices Student names for target marketing efforts Report

14. FACULTY/ STAFF DASHBOARD

15. Faculty / Staff Dashboard: Navigation Bar  Slightly different than the past  Has  Logo  Dashboard  Reports  Search  My Account  Help Pages  Student Search (for an individual student) 15

16. Dashboard 16

17. Dashboard: Survey  Quick view of surveys  Across all survey cohorts  Launch / close dates  Response rates 17

18. Dashboard: My Students  All Students to whom you have access (per permissions)  Risk Indicator distribution  High Priority Students 18

19. Dashboard: Top 5 Issues  Mirror the Top 5 Issues section from Our Students report  Survey & survey cohort specific 19

20. STUDENT DASHBOARD

21. Student Profile: Overview  Basic info  Risk Indicators  Overall Risk  Intent to Leave  Dates  Risk updated  Last viewed 21

22. Student Profile 22 Talking PointsActivity StreamSurvey Dashboard

23. Student Profile: Talking Points 23 Adds any time relevant data becomes available Offered in reverse chronological order Based on a mix of: Standard Profile Item(s)Survey Response(s)Academic Updates Summary of Strengths & Weaknesses

24. Student Profile: Talking Points (mock-up) 24

25. Student Profile: Activity Stream  Reverse chronological listing of Notes, Contacts, Referrals, and Appointments 25

26. Student Profile: Activity Stream  Activity Modules  Contacts 26

27. Student Profile: Survey Dashboard 27 Survey Success Markers Survey responses Factors Institution specific questions (ISQ) Compare between multiple surveys Download PDF report(s)

28. Student Profile: Survey Dashboard Includes:  Intent to Leave indicator  Success Markers  Comparison between surveys 28

29. Student Profile: Survey Dashboard 29  Includes  Individual responses  Comparison between surveys

30. SEARCH

31. Search Types Custom Search: select attributes to create custom table. Saved Searches: ability to save a custom search. Shared Searches: the shared parameters of a search.

32. Custom Search  Select attributes to start a new search.  Attributes:  Activities  Risk level  Intent to leave  Groups  Profile  Courses 32

33. Custom Search  Results are a product of:  Intersection between panels and unions within a single panel.  Example: Basketball team group AND Red OR Red2 risk indicator  Example: First generation college students AND gender female OR gender other AND major psychology OR major sociology 33

34. Logging into Training Site – North State University  http://mapworks-training.skyfactor.com http://mapworks-training.skyfactor.com  Log in as Anne AdvisingCenter@iastate- nsu.com iastate62! 34

35. Time to Search  Non-interaction contacts, red2 and red risk level  Red intent to leave and yellow risk level  Red2 and red risk level and Courses: English>College Writing  Green risk level and non-interaction contacts  Open referrals with red intent to leave  Save your most recent search. (120 character limit)  Share a custom search.  Custom search (Group + Profile Item)—”AND statement” search. 35

36. Search: Additional Functions  Editing a Custom Search  Saving a Custom Search  Viewing Saved Search  Share Search 36

37. Join online user communities www.facebook.com/groups/mapworks www.linkedin.com/groups/Skyfactor- Mapworks-User-Group-8307832 #Mapworks15 37

38. Q & A