1. SOCIAL ACCOUNTABILITY TOOLS Improving civil society participation for OPEN AND COLLABORATIVE GOVERNANCE Carolina Vaira Operations Officer World Bank Institute

2. To promote collaborative governance by empowering citizens and institutions to hold governments to account SOCIAL ACCOUNTABILITY

3. Open and collaborative Governance Key for democracy and development The quality of governance has a bearing on development outcomes. Citizen participation can engender more relevant, responsive and effective government policies, budgets and public services Social Accountability is an approach to governance that involves citizens and civil society organizations in making public affairs and the management of public resources more open, accountable and effective. The WB helps governments to build capacity of governments to improve their accountability and performance, and increasingly promotes government-civil society collaboration through social accountability

4. Key stakeholders for collaborative governance Government Parliaments Media CSOs Knowledge and Learning

5. Social Accountability Tools and Civic Engagement at the core of the PFM cycle

6. FOUNDATION OF OPEN & COLLABORATIVE GOVERNANCE Need For ATI / Increased Transparency Need For ATI / Increased Transparency Enabling Environment for ATI Implementation of ATI Implementation of ATI Use of ATI Use of ATI CSOs, Youth & Media participate in setting budget priorities & conduct independent budget analysis CSOs/Youth/Media collaborate with Govt to become expenditure watchdogs to ID leaks/ bottlenecks in financial flows Media & CSOs use data, ATI, ICTs, ATI, ICTs, & SAc & SAc tools to tools to monitor monitor service service delivery delivery & surface & surface public public opinion opinion on onquality Participatory Budgeting Public Hearings Public Expenditure Tracking Surveys E-Governance Citizen Report Cards Community Score Cards Service Delivery Compacts Audits Reports Citizen Juries Independent budget Analysis Budget / Budget /Policy Formulation Formulation& Enactment Enactment Budget / Budget /Policy Formulation Formulation& Enactment Enactment Budget Execution Monitoring of Services / ProjectsMonitoring Projects Audit /Oversight &Reporting &Reporting ATI ATI CSOs, Youth, Media use data, ATI & SAIs to audit budget & close feedback loop; Parliament holds public officials accountable for budget implementation implementation Entry Points PFM Stages TOOLS & APPROACHES Parliamentary Audit Committees Data / Transparency Portals ATI / Information Requests Social Audits Procurement Monitoring

7. THANK YOU!!! Q&A & Discussion