1. ECDL-F AGM, 10 December 2004 David Carpenter Chief Executive The European Computer Driving Licence Foundation Ltd. ECDL / ICDL Update

2. ECDL-F AGM, 10 December 2004 Skills Cards - 2004 Actual Q1300,484 Q2260,478 Q3 201,894 Oct130,271 Total 893,127 Cumulative to end December 2004 = 4,661,573

3. ECDL-F AGM, 10 December 2004 2004 Skills Cards- Top 10 Actual UK 241,020 Italy 200,287 UNESCO55,566 Greece40,050 Hungary38,682 ICDL GCC36,986 Germany34,337 Ireland 31,746 South Africa30,892 Austria27,731 Total 737,297

4. ECDL-F AGM, 10 December 2004 Community Snapshot 138 Countries 36 Languages 44 Licensees

5. ECDL-F AGM, 10 December 2004 Market Structure Key defining factor for success in most markets is government / educational / public sector support & endorsement. Approximately 70% of all ECDL/ICDL sales are dependent on the education sector & public sector funding. This is both a strength & a weakness of the programme. There are no major markets to date that are sustained by corporate sector alone. Need to expand the programme into other market sectors. Product life cycle creates need to rejuvenate the programme for mature markets.

6. ECDL-F AGM, 10 December 2004 The Product Roadmap

7. ECDL-F AGM, 10 December 2004 e-Citizen within the Framework 123456 Word Processing Basic OperationsInsert DataSelect Data Copy Move Delete FormattingText Formatting Paragraph Formatting Page Formatting Document Formatting Tables Creating Tables Formatting Tables Merge/Split Options Sorting Data Perform Calculations Images Inserting Images Create Shapes Formatting Images Grouping & Ordering Internet Basic Operations Web Addresses HyperlinksBasic Searching Advanced Searching Using Bookmarks Keeping Web ContentPrinting Saving Text/Images Downloading Files Interacting with Websites Using Forms Email Basic OperationsReading MailCreating Mail Send / Reply / Forward Formatting Mail Signatures / Priority Addressbooks Adding Addresses Managing Contacts Using Mailing Lists Organising Mail Searching for Mail Managing Folders Filtering/Routing Mail

8. ECDL-F AGM, 10 December 2004 Rethinking the European ICT Agenda August 2004 - Price Waterhouse Coopers report on Netherlands 2004 Presidency of the EU Breakthrough number 10 recommends a: Shift in e-Inclusion policy from “access for all” to “skills for all”

9. ECDL-F AGM, 10 December 2004 “Hub & Spoke” Strategy ECDL- F Europe North America Asia Pacific Middle East GulfAfricaCaribbean South America

10. ECDL-F AGM, 10 December 2004