1. International Expansion- Taking Sage Line 500 Overseas Arie Koppenhol Sage Consultancy Services Director Sage - Enterprise Solutions Division

2. Taking Sage Line 500 Overseas Challenges Sage Enterprise Services Organisation Skills Examples Some specific services Benefits to you and your business partners

3. Taking Sage Line 500 Overseas Challenges: Currencies Languages Legal & fiscal regimes Payment processing Reporting Chart of Accounts Sage Line 500 Configuration Modules, Projects, System keys, forms, multi-company setup

4. At your service Channel business partners and Sage to work together to best service you Plan carefully Channel customer: contact your business partner Direct customers: contact Arie.Koppenhol@sage.com +31 6 53 87 87 24

5. Sage Professional Services Team 15 Consultants / Project managers all over Europe Locations: Amersfoort (NL) and Winnersh 5 - 10 years experience with the product Languages covered: Dutch, English, French, German, Italian, Portuguese, Spanish Delivery of ‘full’ implementation of Sage Line 500 Skills areas: F / D / M / S and Technical (including Visual Basic) on multiple platforms Includes experience with implementation of local Legal & Fiscal and business practice requirements (we are NOT L&F experts!) French speaking countries: close co-operation with Sage France 2002: over 30 (International) implementations

6. Service offerings Presales Project Management All steps within the implementation Specifications of interfaces etc. Training Data migration Go-live and first period end support International Electronic payment processing Post Implementation review Chart of Accounts renumbering

7. Recent examples of co-operation in international implementations End-user in Germany Europe’s largest Biopharmaceutical Company Corporate licence contract; 55 users Delivery of 80 days Finance + Distribution + Project Accounting International Electronic payment processing Project management by our Partner End-user in Germany Amusement Park Additional 5 local users Delivery of 14 days Finance Project management by our Partner

8. Recent examples of co-operation in international implementations End-user in The Netherlands Transportation company Additional 6 local users Delivery of 7 days Training on Finance plus International Electronic payment processing Project Management by the customer

9. International Electronic payment processing Outgoing payments and direct debits Saves on efforts and bank charges Available for Belgium, Denmark, France, Germany, Spain, The Netherlands Fixed price delivery Requires RWL and Electronic Payments modules Germany: Visual Basic version available as well

10. Post implementation review Your organisation may have gone through a re-organisation phase New staff may be involved in the day-to-day operation of the system New version(s) of hardware or operating system may be available You may not be using the latest version of Sage Line 500 then a Post-Implementation Review could be beneficial

11. Post implementation review Focus on the Application, the Technical side or both. Will take 3 to 5 days Outcome: a report which informs you where the current usage of the package may be improved, where improvement in available information can be reached and where operational costs may be reduced. Fee: £3000 (euro 4500) - £4500 plus £500 per additional day

12. Chart of Accounts renumbering For all modules On Relational Data Base Mgt System Even many-to-one from old to new Customer involvement: Supply mapping table (Ascii) User acceptance test Fee: £5000 (euro 7500) plus £1000 per additional company

13. Benefits to you and your business partners Local language Experience with local requirements Lower costs due to local presence Strong skills mix of business partner and Sage References Quicker ROI

14. Dave Mitton