1. The Public Performance Measurement and Reporting Network www.ppmrn.net Presentation at the 2009 National Conference on Innovations in Government Accountability and Performance ABTA Institute, Melbourne, FL May 18, 2009

2. School of Public Affairs and Administration The goal of the Public Performance Measurement and Reporting Network is to promote the use of valid, reliable data as a key element in improving the delivery of public services. Mission The Public Performance Measurement and Reporting Network will strengthen connections among citizens, government officials and administrators, nonprofit managers, academics and other groups that focus on the measurement and improvement of public sector performance.

3. School of Public Affairs and Administration Membership is FREE The Network has over 2700 members that represent elected officials at all levels of government: local, state and federal, managers, citizens, nonprofits, academics, researchers, students, consultants etc. http://www.ppmrn.net

4. School of Public Affairs and Administration

5. Use our Dashboard to Navigate the Site

6. School of Public Affairs and Administration Choose a Community of Practice

7. School of Public Affairs and Administration Choose a Resource

8. School of Public Affairs and Administration performance measures Choose any of the measures above and click on it for a listing of measures in that area. The Master List of Performance Measures has hundreds of measures across fourteen broad service areas – and is growing daily.

9. School of Public Affairs and Administration government performance measurement in practice

10. School of Public Affairs and Administration manuals

11. School of Public Affairs and Administration Public Performance Management Review

12. School of Public Affairs and Administration case studies The site contains case studies and examples from municipalities around the world.

13. School of Public Affairs and Administration Hundreds of articles

14. School of Public Affairs and Administration journal articles: synopses

15. School of Public Affairs and Administration Online Forum Where Practitioners can discuss issues, problems or successes and get feedback from our membership

16. School of Public Affairs and Administration online certificate programs

17. School of Public Affairs and Administration search the website Search from any screen on the site using the search box in the upper right hand corner. Then refine your search on the results page –at the bottom – with the tools found at the right

18. School of Public Affairs and Administration annual conference

19. School of Public Affairs and Administration Highlights of Current and on-going Projects Development of the Practitioner’s Toolbox that includes: Sample questions from citizen surveys Performance Measures Links to reports that represent best-practices Links to case studies of municipalities that represent best practices Putting together the key resources that are needed to plan and implement a successful performance measurement project that responds to internal needs as well as citizen demands

20. School of Public Affairs and Administration Current Projects - continued The Municipal Performance Measurement System available at http://mpms.ppmrn.net Online Webinars that are affordable and timely The Public Performance Measurement Certification Program Annual Conference on Public Performance Measurement and Reporting Continuing to Provide Communication tools that help practitioners network, learn and resolve common issues in performance measurement and reporting.

21. School of Public Affairs and Administration Thank you for your participation We look forward to your membership