1. Day 1 - Session 1 Conference Chair: David Meade 09.15 – 10.00Registration 10.00 – 10.15Welcome/Objectives for Conference Speaker: Barry Lowry (IT Assist) 10.15 – 10.45Keynote Address – Where the NICS goes Next Speaker: Bruce Robinson (Head of Northern Ireland Civil Service) 10.45 – 11.15Tea/Coffee 11.15 – 12.15 Blundering around the Internet: Politics and the PC in Northern Ireland Speaker: Malachi O’Doherty (Broadcaster/Writer) 12.15 – 12.45Rise of the Conversation Society Next steps in the relationship with citizens Speaker: Menno van Doorn (Sogeti) 12.45 – 14.00Lunch

2. Day 1 - Session 2 Conference Chair: David Meade 14.00 – 15.00The BI(g) Discrepancy; Too Much Technology and Not Enough Intelligence Speaker: James Richardson (Gartner) 15.00 – 15.30Tea/Coffee 15.30 – 15.55Shared Services 2.0 – Where Next? Speaker: Paul Wickens (Director – NICS Shared Services Organisation) 15.55 – 16.25Helping IT Thrive in an Economic Crisis Speaker: Ed Brown (Momentum) 16.25 – 16.55Transformation through elite performance Speaker: Leon Taylor (Olympic Silver Medalist) 16.55 – 17.10The importance of the Enterprise in maintaining business stability A short video presentation 19.30Pre Dinner Reception 20.00Dinner

3. Day 2 - Session 3 Conference Chair: David Meade 09.30 – 10.15Leading Change in Complex Organisations Speaker: Dr Joe McDonagh (Trinity College, Dublin) 10.15 – 11.00BEST Speaker: Richard Billingham (Birmingham City Council) 11.00 – 11.30Tea/Coffee 11.30 – 11.55The Challenge of Professionalising the NICS Speaker: Derek Baker (Corporate HR Director, DFP) 11.55 – 12.55Supplier Technology Briefings: 1. Work Anywhere - Optimising the Benefits of Flexible Working (BT) 2. Data Centre and Cloud Computing (CISCO) 3. Project Vision: Effective Programme/ Project/Performance Management (Cora Systems) 12.55 – 13.55Lunch

4. Day 2 - Session 4 Conference Chair: David Meade 13.55 – 14.30Government 2.0: Fad or Future? Speaker: Paul Johnston (CISCO) 14.30 – 15.30Supplier Technology Briefings: 4. GPG13: What you need to know (Ca) 5. The Next Web (Microsoft) 6. Leadership from below: Public Sector, Civil Servants and the Internet Age (Oracle) 15.30 – 15.45Round Up Speaker: David Meade (Mindful Corporate Entertainment)/ Barry Lowry (IT Assist) 15.45 – 16.10Coffee/Tea