1. Building Automated Analysis Systems for the future 34 th Annual EPRI Steam Generator Workshop July 20-22, 2015 – Portland, OR 1 © Zetec Inc. All rights reserved Mitch Kruse – Zetec

2. Building B2B systems for the future  Addressing pain points in the market  Technology advancements  Importance of the user experience (UX)  Personas – understanding what end users need  Deployment models

3. Addressing the Pain Points For utilities: - lack of transparency and choice - risk/cost/uncertainty too high - out of practice For service providers: - limited options Solution –An independent commercially available software designed for flexibility, portability, and ease of use Enabling –Utilities to take ownership and have a choice –Service providers to have more options/offerings RevospECT Pro

4. Technology Advancements Advancements –Improve signal analysis methods and algorithms –Addition of technologies such as Historical Data Comparison, noise measurement and monitoring –Probe technology – combining bobbin with array – data flood Field experience –Years of deploying RevospECT inspection service to gain understanding of product requirements

5. Importance of User eXperience  We designed for optimal UX  Focus on the customer interaction  Simplify workflows and navigation  Ease of startup and use  Leverage PC application functionality

6. User Personas Understanding what end users want –Market research –VOC (Voice of Customer) –Persona profiles and workflows Customer segments –Utilities –Service providers –Geographies

7. Deployment  Needs to fit into current environments  Works along side manual system  Integrates with use of other auto systems  Assists primary, secondary, resolution, IQDA

8. Benefits to Market Utilities - Choice –Improved control over total cost of inspections –Ability to choose a technology that meets your needs Service Providers – Capability –Breadth of options to offer to utility, i.e. secondary independent auto, dual auto

9. To build automated analysis systems you need to: –Address the pain points –Understand your audience –Use latest platforms and technologies –Focus on UX –Leverage decades of experience –Have a world class team RevospECT Pro Summary

10. 10 © Zetec Inc. All rights reserved Thank You