1. Tivoli Software © 2009 IBM Corporation Maximo Mobile Suite David Havican Lead Product Designer & Architect

2. Tivoli Software © 2009 IBM Corporation 2 The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion. THE INFORMATION PROVIDED IN THIS DOCUMENT IS DISTRIBUTED “AS IS” WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IBM EXPRESSLY DISCLAIMS ANY WARRANTIES IF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT

3. Tivoli Software © 2009 IBM Corporation 3 IBM Maximo Mobile Suite Collection of mobile applications that extends Maximo functionality into the hands of remote workers  IBM Maximo Mobile Work Manager  IBM Maximo Mobile Inventory Manager  IBM Maximo Mobile Asset Manager

4. Tivoli Software © 2009 IBM Corporation 4 Overview of IBM Maximo Mobile

5. Tivoli Software © 2009 IBM Corporation 5 IBM Maximo Mobile Work Manager Standard Features  Work Orders, Service Requests, Incidents, Problems, Changes and Releases  Asset & Location Details –History, Meters, Spare Parts, etc.  Linear Assets  Job Plans  Safety plans  Scheduled Dates & Priorities  Identify/Create Work Orders, Service Requests  Route/Rounds Management  Reporting Actuals –Labor Time –Parts –Asset Downtime –Meter Readings –Observations & Inspections –Failure Reports  Start/Stop timer changes (premium pay codes)  Attached Documents  Independent Status Change  Crew Management and Reporting Calibration Option  Calibration data entry  Datasheets

6. Tivoli Software © 2009 IBM Corporation 6 IBM Maximo Mobile Inventory Manager  Physical Count of Items in Storerooms  Issue of parts to work orders and laborers –Issue multiple parts to Work Orders  Return of parts to storeroom  Transfer of inventory between storerooms  PO Receiving –Inspections Partial inspections –Serialization

7. Tivoli Software © 2009 IBM Corporation 7 New Maximo Mobile Asset Manager Application  Supports Asset Audit scenarios  Determine and ensure accurate asset/location information in Maximo  Users can identify the existence of assets, confirm their configuration, make any updates to any inaccurate information and generally manage the assets/locations in Maximo.

8. Tivoli Software © 2009 IBM Corporation 8 IBM Maximo Mobile Asset Manager  Navigate location and asset hierarchies with a drill down UI  View & Modify –Details, Classification Attributes –Spare Parts & Subassemblies –Users & Custodians  Enter Meter Readings  Move & Swap  Update Status  Create New Assets, Locations and CIs  Audit/Asset Inventory/Discovery Mode  View/Create/Manage by Route or Collection  Issue Items From Storeroom (typically software in the IT world)

9. Tivoli Software © 2009 IBM Corporation 9 2009 Maximo Mobile 6.5  New Mobile Data Manager Application  Improved performance and stability  Download Now! Ad-hoc download of work list records  Enhanced Labor Reporting Maximo Mobile 7.1 Multiple Asset and Locations on Work Orders Enhanced Asset Swapping 2008 Maximo Mobile Calibration 7.1.1  Perform Calibration Work Order Data Sheets on a mobile device  Same Formula Calibration file and validation used on both the server side and mobile device Maximo Mobile 7.1.1 Linear Assets Crew Reporting Mobile Asset Manager Asset Auditing Locations/CIs Maximo Mobile 7.1.0.1 Support for Windows Mobile 6 Devices Maximo Mobile Releases History

10. Tivoli Software © 2009 IBM Corporation 10 Noteworthy Enhancements To Date (6.5 and above)  Data Manager Application (Maximo server application)(6.5+) Query & Supporting Data Configuration Data Analysis Mobile Preferences  Performance Enhancements (6.5.1+)  Ad-Hoc Download of Specific Worklist Records – “Download Now”  Improved Mobile Database (6.5+)  Session Data Save and Restore (6.5+)  Multi Asset and Location Support (7.1+)  Automatic Remote Software Install and Upgrade (7.1.1+)  New Asset Manager Application (7.1.1+)

11. Tivoli Software © 2009 IBM Corporation 11 Maximo Mobile Suite Release 7.1.1 – New Features  New Mobile Asset Manager Application  Send Independent Status Changes in Mobile Work Manager  Crew Management and Labor reporting  Linear Asset support in Maximo Mobile Work Manager  Software Install/Update Management  Enable Full Screen UI Support (Large/Small Fonts)

12. Tivoli Software © 2009 IBM Corporation 12 Send Independent Status Changes in Mobile Work Manager  Provides the ability to update a work order’s status in core Maximo while retaining the Work record on the mobile device to continue working on it.  Currently, if the user sends the work order and its status change, the work order will be removed from the device.  The problem is that the user really only wants to ‘send’ the status change, not the whole work order. They want to send a status change of ‘INPRG’ to tell core Maximo that they have started working on this work order, but they do not want to send the whole work order because they will still have actuals to report.  The clients will also want the ability to choose which statuses apply.

13. Tivoli Software © 2009 IBM Corporation 13 Crew Management  Supports the ability to establish a ‘current crew’ on the device –Based on a list of LABORCRAFTRATE records  Only defined on the mobile device –Does not create Crews in core Maximo  Supports Utility Industry Solution Crews

14. Tivoli Software © 2009 IBM Corporation 14 Crew Labor Reporting  Supports the scenario where a group of workers are working together as a team or crew or gang.  Enables a single labor time entry for the ‘current crew’  This single entry is then used to create individual entries for each member of the ‘current crew’

15. Tivoli Software © 2009 IBM Corporation 15 Linear Asset support in Maximo Mobile Work Manager  Supports the linear details of assets in Mobile Work Manager  High Level summary of enhancements: –Linear details on the Multi Asset Loc CI Details Page –New Linear Tab for Work order details –New Linear Tab to support the MulltiAssetLocCI Table –Add Linear details to Measurements –Add Tab to Support Work Order Linear Progress

16. Tivoli Software © 2009 IBM Corporation 16 Software Update Management  Ability to remotely update the mobile software on PDAs  Automated installation of the mobile software on PDAs

17. Tivoli Software © 2009 IBM Corporation 17 Enable Full Screen UI Support  Supports the utilization of the full screen size when running on laptops and tablets.  Enables multiple groupings of fields and tables on a single screen  Clients want to consolidate the important information onto fewer screens to reduce navigational ‘clicks’.  Clients want to have a choice between small and large fonts and icon buttons.  This is NOT intended to provide applications that have already been designed for larger screen sizes –This enhancement only provides the ability to configure screens to take advantage of additional screen real estate

18. Tivoli Software © 2009 IBM Corporation 18 2010 Maximo Mobile Potential Enhancements  Maximo Mobile 6.x Fix Pack Release –Focuses on bug fixes and performance enhancements  Maximo Mobile 6.5 and 7.1 support for Windows Mobile 6.5  Maximo Mobile Support for Industry Solution functionality –The Industry Solution features are to be determined based on market needs  Dispatching Capability in Mobile Work Manager  Improved Maximo Mobile Configuration tools –How to make it easier to implement Maximo Mobile –Provide better tools that require less training to install and configure Maximo Mobile  Market/Client Driven Enhancements The information on the new product is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information on the new product is for informational purposes only and may not be incorporated into any contract. The information on the new product is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release, and timing of any features or functionality described for our products remains at our sole discretion.

19. Tivoli Software © 2009 IBM Corporation 19