1. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1 1 © 2010 Cisco and/or its affiliates. All rights reserved.

2. Cisco Confidential 2 Usage Benefits Cisco/Partner Sales - Sell multiple years of services rather than just one year - Longer-term account control - Lower overall rate makes purchase decision easier for end user - Eliminate the need for annual renewals Customers - Lock in today’s price for years to come - Take advantage of low, promotional rate of 3% (rate may vary for US Federal & Canadian customers) - Pay as services are consumed, rather than up-front

3. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3 Customers can now take advantage of 3% financing, and pay for multiple years of Cisco subscription-based services over time: - Lock in current pricing and avoid annual pricing increases - Pay for your Cisco services as you use them - Avoid the need for annual service renewals - Offer applies to U.S. customers (rates for US Federal agencies and Canadian customers may vary) - Available through July 30, 2011 On Cisco Subscription-Based Services

4. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 4 Services are identified by the 1 st sequence of the SKU identifier: CON = Contract for Subscription AS = Advanced Services SP = Service Provider TIS = Total Implementation Solution TM = Time and Material The 2 nd sequence of numbers identifies the type of service: CBR = Cisco Branded for Resale CU = Collaborative Services CB = Co-brand SUS = shared support SE = shared support PM2 = shared services All other abbreviations are Cisco provided services Cisco Service SKUs are usually identified in xxx-xxx-xxx or xx-xxx-xxx numerical sequences. Each set between dashes can be 2-5 numbers.

5. © 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5 3% Subscription-Based Services CON-xxx-xxx - Regular Subscription Services CON-AS-xxx - Advanced Services Subscription Based SP-xxx-xxx - Service Provider Subscription Based * CON-CU-xxx - Collaborative * CON-CB-xxx Co-Brand Standard Rates Transaction-Based Services AS-xxx-xxx - Advance Services Transaction Based TIS-xxx-xxx - Total Implementation Solution Transaction Based TM-xxx-xxx - Time and Materials Transaction Based Not Eligible for Financing CON-PM2-xxx Shared CON-SE-xxx Shared CON-SUS-xxx Shared *Global Alliance Partners are Eligible NOTE - Rates may vary from 3% for US Federal and Canada

6. Thank you.