1. Vet ABC Troubleshooting

2. CHANGING THE PACK
Service menu Change Pack Remove the old pack etc. (on-screen instructions)
Remove the Red caps from the new pack
Install new pack ensuring arrows have disappeared
Prime the new pack into an open vessel
Re-install waste pipe onto new pipe
Write on the pack the installation date
Determine the best close for your audience and your presentation. Close with a summary; offer options; recommend a strategy; suggest a plan; set a goal. Keep your focus throughout your presentation, and you will more likely achieve your purpose.

3. Operational Problems Basic understanding of how the ABC works
Function of the main components
How to spot potential problems
How to carry out minor repairs
In your opening, establish the relevancy of the topic to the audience. Give a brief preview of the presentation and establish value for the listeners. Take into account your audience’s interest and expertise in the topic when choosing your vocabulary, examples, and illustrations. Focus on the importance of the topic to your audience, and you will have more attentive listeners.

5. Start-up limits: WBC = 0.3 x 1000/ml
RBC = 0.02 x 1,000,000/ml
PLT = 10 x 1000/ml
Spectrophotometer “Blanks” on Cyanmetheglobin reagents.(550nm)
Apertures: WBC = 80um
RBC/PLT = 50um
Dilutions: WBC = ~1/300
RBC/PLT = ~1/20,000

6. “STARTUP FAILED CHECK REAGENTS”
·  Blank values high: PLT high, pack can be contaminated, reagent too cold
·   Perform concentrated cleaning or change pack
·  Electromagnetic noise (X-rays)
·   Isolate Vet ABC and run start-up

7. “STARTUP FAILED CHECK REAGENTS”
·  If other parameters are OK, photometer blank failed
·   Check photometer (see below)
·  Pack was shaken while in transport (bubbles)
·   After Transport by a carrier, wait 1-2 hours before installation
·  Tube on valve, needle, chamber or dispenser block is loose ·   Check tube connections and repair if possible

8. “SENSOR DEFECT OR REAGENT EMPTY”
Pack wasn’t installed properly
Re-seat the pack ensuring arrows have disappeared
Valve on base of pack has collapsed inwards
Adjust the position of the valve
Pack is empty
Change the pack
If you have several points, steps, or key ideas use multiple slides. Determine if your audience is to understand a new idea, learn a process, or receive greater depth to a familiar concept. Back up each point with adequate explanation. As appropriate, supplement your presentation with technical support data in hard copy or on disc, , or the Internet. Develop each point adequately to communicate with your audience.

9. “SENSOR DEFECT OR REAGENT EMPTY”
Pack is distended with excess air
“Burp” the pack
Red caps were not removed
Remove the Red caps
Waste tube is blocked or bent
Check tube is free of obstructions
If you have several points, steps, or key ideas use multiple slides. Determine if your audience is to understand a new idea, learn a process, or receive greater depth to a familiar concept. Back up each point with adequate explanation. As appropriate, supplement your presentation with technical support data in hard copy or on disc, , or the Internet. Develop each point adequately to communicate with your audience.

10. “ERROR: MOTOR PRESSURE SYRINGE”
Pack is distended with excess air
“Burp” the pack
Piston is pushed out of chamber by high pressure
Re-install the piston
Piston is sticking
Check movement – Service menu Mechanic Pressure Syringe.

11. “ERROR: LIQUID SYRINGE MOTOR”
Piston or gear is damaged
Check movement – Service menu Mechanic Liquid Syringe
Dilution Block is damaged
Check for leaks – Call Woodley Equipment.

12. “START-UP FAILED HGB REFERENCE FAILURE”
WBC Chamber is contaminated
Run concentrated clean
Reagent is contaminated
Change pack

13. “START-UP FAILED HGB REFERENCE FAILURE”
No reagent is available
Prime the pack – check that reagent appears in chambers
Photometer is out of adjustment
Run concentrated clean; Check photometer adjustment – Service menu Technician Adjustments

15. IF IN ANY DOUBT CALL WOODLEY!