1. 1 Loss Prevention from the Insurers perspective The LP process as a whole The LISCO GLORIA fire in a LP perspective The Insurers role Magnus Gustafsson Senior Claims Executive, Marine MICC 2015

2. 2 The ”BOWTIE” loss prevention model MICC 2015

3. 3 BOWTIE – cargo fire on roro / ropax Who are the stakeholders? IMCC 2015 Authorities / Regulation Vessel, construction Crew Cargo shipper Ignition Cargo deck

4. 4 BOWTIE – cargo fire on roro / ropax. The ”barriers”, RCM’s IMCC 2015 Authorities / Regulation Vessel, construction Crew Cargo, shipper Ignition cargo deck

5. 5 The LISCO GLORIA Fire refigeration unit / CTL in South Baltic 8th October 2010  Departs Kiel 22:00, total 32 crew + 204 pax. Fully loaded including 5 IMDG units and several refrigerated trailers on weather deck.  23:30 AB does temperature check of refrigeration trailer, all in order  23:50 AB first notices smell of smoke  23:58 smoke detector alarm on bridge, smoke confirmed by CCTV  23:59 fire allocated by AB, rushes to his fifi station  24:00 crew is alerted via PA system  00:01 power supply switched off to weather deck  00:02 fixed water drencher system activated from bridge – unsuccessful  00:04 Master orders the fixed water drencher system to be activated from ECR – unsuccessful  00:09 evacuation ordered  00:35 stb lifeboat lowered, 00:59 port side lifeboat lowered IMCC 2015

6. 6 The LISCO GLORIA Risk barriers 1.Possible fault in refrigeration unit not detected. 2.Drencher system – design error, crews familiarization and procedures 3.Presence of fire / smoke detected by smell, sensors, CCTV, sight 4.Fixed drencher system triggered…. 5.Fixed drencher system failure 6.Evacuation efficient and successful 7.What has the insurance contributed with? Financial mitigation! Authorities / Regulation Vessel, construction Crew Cargo, shipper Ignition cargo deck IMCC 2015

7. 7 Loss Prevention – The Insurers role  Technical Risk Management vs Financial Risk Management for a Shipowner  Are we as Insurers interested in Technical Risk Management?  How can we do it? Regulations Ship Management Crew IMCC 2015

8. 8 Loss Prevention – The Insurers role Loss Prevention through Regulations  IG P&I – International Group of P&I Clubs Sharing of information – amongst Clubs and to Members 22 working groups including Ships Standards Group and Regulatory Affairs  CEFOR – The Nordic Association of Marine Insurers Identifying trends through statistical analysis The 8 CEFOR Forums including Technical Forum  Isolated projects with Classification Societies IMCC 2015

9. 9 Loss Prevention – The Insurers role Loss Prevention through Ship Management  SME – Ship Management Evaluation Twenty questions on technical management, commercial operation, Crewing / HR, safety / quality management etc.. Score system, max 120 points Basis for the continued LP cooperation with Insurer IMCC 2015

10. 10 Loss Prevention – The Insurers role Loss Prevention through Ship Management IMCC 2015  IRCA – Interactive Root Cause Analysis Starting point from the immediate cause… Leading to root cause… Recomended actions to be taken IRCA’s published on website

11. 11 Loss Prevention – The Insurers role Loss Prevention through Ship Management  SCORE – Swedish Club Operations Review Review of Client claim statistics Benchmarking against similar fleets Identifying abnormities – freq / cost Office visits Verification of Client SMS Review of Client LP program Recommendations for improvement SCORE Certificate IMCC 2015

12. 12 Loss Prevention – The Insurers role Loss Prevention through Ship Management - Publications IMCC 2015

13. 13 Loss Prevention – The Insurers role MRM – Maritime Resource Management  MRM training Situational awareness Cultural awareness Attitudes and Management Skills Communication techniques Challenge and Response …  MRM in TSC Academy Since 1990 Train the trainer 300 facilitators trained to date Approx 10 training sessions per year worldwide Current ongoing campaign to P&I and Lead HM IMCC 2015

14. 14 Loss Prevention – The Insurers role Why do it? The worlds most expensive attitude P&I Claims? (USD)  Costa Concordia (2012) - USD 2 billion and counting  Rena (2011) – 425 mUSD and counting  Exxon Valdez (1989) – 400 milion  Hebei Spirit (2007) – 235 mUSD  Cosco Busan (2007) – 210 mUSD IMCC 2015

15. 15 Thank you MICC 2015