1. Training Order Status Link

2. Notification From Mayline Status: Not Entered/See Comments -------------------------------------------------------- OF/USA Dealer : OF/USA CORPORATE OFFICE Purchase Order # : TEST Order Date : Sent To : wbrown@chordus.netwbrown@chordus.net Sent To : ulawrence@ofusa.comulawrence@ofusa.com ------------------------------------------------------------- -- MFG Comments: Other: test only per undrez lawrence of/usa corp. Estimated Ship Date: ------------------------------------------------------ Email Notification from Manufacturer to Dealer

3. Enter Store #, User ID, and Password

4. Click on Search Orders

5. Search by Date Range or Dealer PO #

6. **Click on PO Number **PO Number will serve as a link to the order’s web page

7. Type in a comment in the Comments field Select Submit Comments

8. Order Status Comment From: OF/USA CORPORATE OFFICE Status: -------------------------------------------------------- OF/USA Dealer : OF/USA CORPORATE OFFICE Manufacturer : Mayline Purchase Order # : TEST Order Date : Sent To : kaulik@mayline.comkaulik@mayline.com Sent To : customerservice@mayline.comcustomerservice@mayline.com ------------------------------------------------------------ --- Dealer Comments: This is also a test comment. Estimated Ship Date ------------------------------------------------------ Email Notification from Dealer to Manufacturer

9. Go to Dealer Sign in for an Order Received Status Report

10. Hover over Manufacturers menu option Select the Order Received Status Report

11. Select the “Search By” drop down menu (Allows the ability to search in a number of different ways)

12. Request to Cancel can also be done from the webpage You can request to cancel the entire PO or a partial portion of the order You cannot add to an order using this link

13. All comments & Status Changes are dated and time stamped They are archived below the comments field within the order

14. Benefits Saves Time (can be used for cancellations & credit hold announcements) OFUSA CSRs will mediate a response after 24 hours The order placer is notified directly Order status can be changed All comments are archived Advanced Search function Should be used for orders that are pending Used as a form of acknowledging if you do not currently acknowledge orders