1. Management Fundamentals - Chapter 121 Why do people make the difference?  Building high performance work environments depends on having people with the following qualities: –Work ethic –Ambition and energy –Knowledge –Creativity –Motivation –Sincerity –Outlook –Collegiality and collaborativeness –Curiosity –Judgment and maturity –Integrity

2. Management Fundamentals - Chapter 122 What is strategic human resource management?  Major human resource management responsibilities: – Attracting a quality workforce Human resource planning, recruitment, and selection –Developing a quality workforce Employee orientation, training and development, and performance appraisal. –Maintaining a quality workforce Career development, work-life balance, compensation and benefits, employee retention and turnover, and labor- management relations.

3. Management Fundamentals - Chapter 123  Discrimination in employment –Occurs when someone is denied a job or job assignment for reasons that are not job relevant.  Employment equity –An effort to give preference in employment to Aboriginals, women, visible minorities, and people with physical/mental disability. –Bona fide occupational requirements are employment criteria justified by the capacity to perform a job

4. Management Fundamentals - Chapter 124  Current legal issues in HR management –Sexual harassment is behaviour of a sexual nature that affects a person’s employment situation –The Canadian Human Rights Act and the procedures and the Canada Labour Code protect employees from sexual harassment in the workplace

5. Management Fundamentals - Chapter 125  Additional legal issues in HR management –Comparable worth holds that persons performing jobs of similar importance should be paid at comparable levels –Part-time workers and independence contractors –Workplace privacy is the right of individuals to privacy on the job