1. ROLE OF HUMAN RESOURCE MANAGEMENT
MANAGEMENT OF PEOPLE
ROLE OF HUMAN RESOURCE MANAGEMENT

2. LEARNING INTENTIONS/SUCCESS CRITERIA
I understand what the role
of HRM is within an
organisation.
SUCCESS CRITERIA:
I can describe the purpose of HRM within an organisation.
I can describe the main activities which are involved in HRM.

3. WHAT IS THE PURPOSE OF HRM?
The purpose of HUMAN RESOURCE
MANAGEMENT (HRM) in a business is to
manage the WORKFORCE so that a
business has enough suitable staff to carry
out all necessary tasks in an EFFECTIVE
and EFFICIENT way.

4. WHAT ACTIVITIES ARE HRM RESPONSIBLE FOR?
The main activities that are involved in the
work by HRM staff are as follows.
STAFF RECRUITMENT
STAFF SELECTION
STAFF TRAINING
STAFF MOTIVATION AND RETENTION
COMPLIANCE WITH LEGISLATION

5. BENEFITS HRM BRING TO A BUSINESS
If the HRM staff do their work well, the business will benefit as follows:
STAFF will be HAPPY at work and will be MOTIVATED to perform well, leading to BETTER CUSTOMER SERVICE and high levels of job satisfaction.
STAFF will STAY with the business for LONG PERIODS OF TIME, reducing the need to recruit new staff frequently
POSITIVE BUSINESS IMAGE (from high quality products and positive treatment of staff)
Increased use of the business by consumers (CONSUMER LOYALTY)
INCREASED PROFITS, BUDGETS OR DONATIONS (from consumer loyalty)
PREVENTION OF NEGATIVE INDUSTRIAL ACTION (where staff take action to negatively affect the business)

6. Let’s Hear from some Business Experts

7. TASK
Identify 3 activities carried out by the Human Resources Department.
In your own words, explain the purpose of HRM.
Describe 3 benefits that good HRM can bring to a business organisation.