2. Business Letters

3. Table of Contents FPurpose of a business letter FParts of a business letter FPurpose of a business letter FParts of a business letter

4. What’s a business letter for anyway? FTo make a request FTo make a formal complaint FTo make a recommendation FTo offer thanks FTo resign from a position FTo offer congratulations FTo make a request FTo make a formal complaint FTo make a recommendation FTo offer thanks FTo resign from a position FTo offer congratulations Purpose

5. Parts of a Business Letter FHeading FInside Address FSalutation FBody FClosing FSignature FHeading FInside Address FSalutation FBody FClosing FSignature

6. Inside Address Salutation Body Closing Signature Heading

7. Heading The heading contains the address of the writer and the date.

8. Inside Address The inside address is name or title of the person to whom you are writing along the company name and address. The inside address is name or title of the person to whom you are writing along with the company name and address.

9. Salutation The salutation is the same as the greeting. Remember, in a business letter, the salutation is followed by a colon ( : ).

10. Body The body is the main part of the letter. It’s what you say to the reader.

11. Closing The closing is the word you use to sign off. It is always followed by a comma. Appropriate closings include: Sincerely, Yours Truly, Truly Yours, and Respectfully.

12. Your signature is your signed, handwritten name. It is followed by your typed name, just in case you have messy handwriting! Signature

13. Quick Quiz Can you name the parts?

14. Inside Address Salutation Body Closing Signature Heading