1. What’s Your Message? Social Media & Technology for Travel Instruction Presented by Louis Hoffman Travel Instructor/Project Manager NJ TIP Inc. ATI Board Member Rutgers University MSW Candidate 2013 School of Social Work Fellow in Aging lhoffman@njtip.org

2. Facebook Facebook.com/associationoftravelinstructionati

3. Twitter @atitraveltrain #ATI2012

4. Google Alerts

5. Survey Websites ASPEN Bus Familiarization ATI Surveys Follow up survey with clients Classroom survey

6. Webinars GoToMeeting – ASPEN Bus familiarization – Outreach

7. Slideshare.net

8. Start a Wiki about Travel Training Website where users can add, modify or delete content Wiki is hawaiian for fast or quick Different levels of access Simplified interface Free versions (limited file size) Create links to larger files

9. Types of Transit Apps Google Maps Transit mobile web/app Photos/Photosynth Text based bus stop codes Hopstop – web & phone transit planning Coocoo – Text based rail planning iNap – Radius Alarm Train Board Viewers Exit Strategy – Infrstructure/Accessiblity App

10. What kinds of Apps do you use?

11. Chicago Transit App - Greater Good Studios They are creating a new mobile app for navigating public transit. Philosophy of bringing all of the different types of transit apps into one. “Kickstarter” - crowdsourced fundraising

12. Three ways it is different They are creating a new mobile app for navigating public transit. 1. It integrates bus and train. 2. It uses real-time arrival data (where available). 3. It’s designed and influenced by people who use it New iPhone/iPad will not have Google maps Apple Maps will have driving & walking – NO TRANSIT Who wants to use 20 different platforms One platform is better if it is well designed

13. What will this app do? Focus on many aspects of trip as opposed to plain schedule data. It could let you pay your fare without taking out your wallet. It could tell you whether you'll get a seat on this bus, or to wait for a seat on the next one It could wake you up right before your stop It could know you were traveling with a stroller or mobility device, and give you a route with elevators at every stop It could keep track of how much gas you've saved, so you could justify those new shoes! The mother of all transit apps, all rolled into one.

14. What will this app do cont’d It could integrate with weather, and remind you to bring an umbrella It could include a coffee shop pit stop on every morning trip It could sync with your calendar, know you had an appointment, then work backwards to tell you when to leave the house It could give you great transit-related excuses whenever you were running late It could help you find locations for bike parking/rentals, car- sharing, taxis You could send complaints to transit, so they could improve access These are just a handful of ideas that could be a part of the app Participate!

15. NJ TIP’s Environmental Analysis App In Development with Rutgers and an App Developer. Structure in place for reporting barriers? Funded by NJDOT to help resolve barriers. Collected info could be used for reports. Database of pictures – Notes – Designations

16. Template for an Environmental Analysis Note [Client e.g. Bob Lablaw] begins at [Origin e.g. 9100 Broad St. Anywhere, NJ 00001 ] There is/are [amount or distance] of [type of surface e.g. Steps, Grass, Stone, Pavement, Concrete] between the individual’s origin and the [Sidewalk, Transit Stop]. Picture (This item could be repeated for each walkway/sidewalk/road/street crossing etc. along route)

17. Template Cont’d The individual must wait at transit stop [stop id number, cross streets or coordinates station name e.g. 10009] for the [route number e.g. 107X or Morristown Line] to [Destination e.g. South Orange]. Picture Place to wait or sit for inclement weather or extended wait [i.e. Dunkin Donuts, Municipal Building, Rail Trestle etc.] Picture Issues with Transit stop, shelter, elevators, platform. Picture

18. Types of Barriers will be noted Physical Barrier in Route Social Barriers Signage Barrier Physical Barrier at or around transit stop Variable Barrier Street Crossing Barrier Traffic Signals

19. Information could filter out to be used for other resources such as: – Picture Book – Text Based Trip Plan (add schedule info when appropriate) – Case Note Template – Instruction Completion Template – 27 Skill Sets Checklist – Complaint form templates Possible Resources

20. Questions? Thoughts? Opinions?

21. What’s Your Message? Social Media & Technology for Travel Instruction Presented by Louis Hoffman Travel Instructor/Project Manager NJ TIP Inc. ATI Board Member Rutgers University MSW Candidate 2013 School of Social Work Fellow in Aging lhoffman@njtip.org