1. Bus 411 Day 14 Copyright 2005 Prentice Hall 1

2. Ch 1 -2 Agenda Question? Assignment 4 corrected  1 A, 4 B’s, 2 C’s, 1 D and 1 F Assignment 5 posted  EBIT analysis, Projected financials  Due March 19  BUS 411 Assignment 5.pdf BUS 411 Assignment 5.pdf Mid-term exam will be take home  Chapters 1 – 11  20 short essays @ 5 points each  Available March 19, Due March 22 (no class that day) Discussion on Business Ethics/ Social Responsibility/ Environmental Sustainability

3. ® 2007, Tony Gauvin, UMFK 3 Dogs IV Cash Cows III Question Marks I Stars II High 1.0 Medium.50 Low 0.0 High +20 Low -20 Medium 0 SegmentsRevenueProfitGrowth Rate Relative Market Share Domestic54%52% 170.3 International46%48% 50.2 Domestic International Apple BCG Matrix

4. ® 2007, Tony Gauvin, UMFK 4 Apple QSPM Key External Factors WeightProduce Wintel compatible products Expand production into Asia OpportunitiesTASASTAS Increase in worms and virus on PCs.0.151.000.153.000.45 Large population (Gen X & Y) which are extremely individualistic and name brand conscious. 0.151.000.154.000.60 Government crackdown on pirating music off the Internet.0.051.000.054.000.20 Much of the world is still without computers.0.101.000.104.000.40 People enjoy small electronic gadgets.0.10--- Threats Companies not seeing Apple as compatible with their software.0.104.000.402.000.20 Dell and HP are major competitors.0.101.000.103.000.30 Increasing competition with music downloads.0.05--- Competition produces similar products at often half the price.0.10--- The population at large unwilling to use Macintosh.0.10 SUBTOTAL1.000.952.15 SUM TOTAL ATTRACTIVENESS SCORE2.833.88

5. Schedule Change March 12 Chap 10 March 15 Chap 11 March 19. How to prepare and present a case study, Group Assignment, Case assignments, Mid term available March 22, Mid-term due (No class) Back on Schedule after Spring break First Student Case Presentation on Apr 5 Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 2 -5

6. Groups and Cases Two groups – Males vs females  Tony does two cases (1 st &  Each group does 4 cases Case 1 & 2  10 days prep Case 3 & 4  7 days prep Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 2 -6

7. Case Schedule Apr 2  Family Dollar -Tony Apr 5  Whole Foods Apr 9  Macy’s Apr 12  Wal-Mart - Tony Apr 16  Johnson & Johnson Apr 19  Avon Products Apr 23  Molson Coors Apr 26  PepsiCo Apr 30  Student’s Choice May 3  Student’s’ Choice Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -7

8. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -8 Chapter 10 Business Ethics/ Social Responsibility/ Environmental Sustainability Strategic Management: Concepts & Cases 13 th Edition Fred David

9. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -9

10. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -10 Business Ethics Social Responsibility Environmental Sustainability

11. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -11 Business Ethics Principles of conduct within organizations that guide decision making and behavior

12. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -12 Business Ethics Code of Business Ethics  A document that provides behavioral guidelines that cover daily activities and decisions within the organization

13. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -13 Ethics Culture Ethics training should include:  A message from the CEO  Development and discussion of codes of ethics  Procedures for discussing and reporting unethical behavior

14. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -14 Ethics Culture To align ethical and strategic decision making:  Incorporate ethical considerations into long- term planning  Incorporate ethical considerations into performance appraisals  Encourage whistle-blowing  Monitor department and corporate performance regarding ethical issues

15. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -15 Bribes A gift bestowed to influence a recipient’s conduct Illegal in many countries, acceptable in others

16. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -16 Business Ethics Social Responsibility Environmental Sustainability

17. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -17 Social Responsibility Actions an organization takes beyond what is legally required to protect or enhance the well-being of living things http://money.cnn.com/magazines/fortune/mostadmired/2010/best_worst/best4.html

18. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -18 Social Policy Concerns what responsibilities the firm has to its employees, consumers, environmentalists, minorities, communities, shareholders, and other groups Should be considered during each stage of strategy formulation, implementation, and evaluation

19. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -19 Social Policies on Retirement Worker shortages in countries around the world are leading to changes in retirement and immigration policies

20. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -20 Business Ethics Social Responsibility Environmental Sustainability

21. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -21 Environmental Sustainability The extent that an organization’s operations and actions protect, mend, and preserve rather than harm or destroy the natural environment

22. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -22 Environmental Sustainability Strategies of companies are scrutinized and evaluated from a natural environment perspective Employees, consumers, governments, and society are resentful of firms that harm rather than protect the natural environment

23. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -23 Sustainability Report Reveals how a firm’s operation impact the natural environment These reports are not required, but are a good business practice http://www.aboutmcdonalds.com/mcd/sustainability.html

24. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -24 Lack of Standards Changing Making a claim that a product or process is “green” is becoming more difficult as standards are put into place Leed  http://www.usgbc.org/DisplayPage.aspx?CategoryID=19 NSF list of Standards  http://www.nsf.org/business/sustainability_products/existing_certprogram s.asp?program=SustainabilityPro http://www.nsf.org/business/sustainability_products/existing_certprogram s.asp?program=SustainabilityPro

25. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -25 Obama Regulations New “clean technology” business start ups  Solar  Wind  Biofuels  Insulation

26. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -26 Managing Environmental Affairs in the Firm Managers must formulate strategies that preserve and conserve natural resources and control pollution Environmental strategies could include  Developing or acquiring green businesses  Divesting or altering environment-damaging businesses  Striving to become a low-cost producer through waste minimization and energy conservation  Closed Loop manufacturing  Pursuing a differentiation strategy through green product features

27. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -27 Students and Environmental Training Companies prefer to hire graduates with training in environmental issues

28. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -28 Reasons Why Firms Should “Be Green” Consumer demand Public opinion Environmental advocacy groups Federal and state environmental regulations Lenders Consumers, suppliers, distributors, and investors Liability suits and fines

29. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -29 Be Proactive, Not Reactive Proactive – do more than the bare minimum Reactive – changing only when forced to by the law or consumer pressure

30. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -30 ISO 14000/14001 Certification International Organization for Standardization (ISO) A network of standards institutes of 147 countries Largest developer of sustainability standards in the world Compliance is voluntary http://www.iso.org/iso/iso_14000_essentials

31. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -31 ISO 14000/14001 Certification ISO 14000 - a series of voluntary standards in the environmental field ISO 14001 – a set of standards included within ISO 14000  Adopted by thousands of firms worldwide to certify that they are conducting business in an environmentally friendly manner  Results in an environmental management system (EMS)

32. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -32 Electric Car Networks Government funding for manufacturing Recharging stations being installed in many cities Extensive research and development within the auto industry Companies are replacing gasoline powered vehicles with hybrid electric-natural gas vehicles How is the electricity being produced?  http://www.eia.gov/electricity/annual/ http://www.eia.gov/electricity/annual/

33. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -33

34. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -34 March 2009 Copenhagen Meeting Scientists warned that global warming is worse than expected Companies and governments encouraged to vigorously implement strategies to cut greenhouse gases Kyoto Protocal expires in 2012 Results of March 2009 Copenhagen Meeting are expected to replace the Kyoto Protocal

35. Copyright © 2011 Pearson Education, Inc. Publishing as Prentice Hall Ch 10 -35 All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.