1. Approaches to Diversity Definitions of Managing & Valuing Diversity Positive Organizational Conditions Organizational Barriers Before Implementing Diversity Initiatives Examples of Diversity Initiatives Beyond the Golden Rule Carnevale & Stone

2. Compliance Affirmative Action or Equal Employment legislation Reactive, ‘punitive’ Value Diversity Manage Diversity Approaches to Diversity

3. Diversity Differences among people based on their group identification Culture Values and practices of a group of people who interact over time Acquired through socialization in family settings Shapes individuals’ self perceptions and world view Definitions

4. Valuing Diversity (VD) Treating others as they wish to be treated -- according to their values (platinum rule) Values –Standards used to determine the rightness of something Managing Diversity (MD) Implementing initiatives across all organizational levels VD & MD imply transformation of org culture See also Stephan, Cox defn Definitions

5. Upper mgt has flexible & open-minded view of characteristics of a good manager Employees of different backgrounds know & behave in ways that allow them to enter power circles Positive Organizational Conditions

6. Formal & informal obstacles Subtle prejudices (Similar to Brief et al, Stephan) Poor career development planning Hostile working climate in upper management Unawareness of political skill in non traditional employees Perceived comfort of being with similar others Work-family imbalance Organizational Barriers

7. Get leadership commitment Buy in vs. commitment Going through the motions vs. being personally involved Do not proceed without commitment Plan a strategy to get commitment Steps to ensure commitment Ensure accountability Leadership involvement in planning Before Implementing Diversity Initiatives

8. Communication Training and Education Employee involvement Career planning & development Performance & Accountability Culture change Which of the above are MD vs. VD? –See Stephan, Cox Examples of Diversity Initiatives

9. Communication Activities Senior-management communications Diversity mission Organizational Mission statements Diversity policy Articles in organizational newsletters Examples of Diversity Initiatives

10. Training & Education Skills & awareness training for employees, board of trustees, Incorporate into mainstream training prgs See also Stephan ch 4 Examples of Diversity Initiatives

11. Employee involvement in Task forces Focus groups Networking groups Diversity councils Corporate/Business unit advisory committees Examples of Diversity Initiatives

12. Career development & planning Mentoring Specify career paths Developmental programs for non traditional employees Educational programs e.g., MBA, remedial etc English as a second language programs Examples of Diversity Initiatives

13. Performance & accountability Quantitative & qualitative measures of diversity performance Link measures of diversity performance to other corporate objectives Performance evaluation measures include diversity measures Reward behaviors that reinforce diversity Examples of Diversity Initiatives

14. Culture change Conduct research to diagnose internal processes Benchmark against other companies Corporate strategies Link diversity principles to benefits supporting diverse needs Recruitment policies Flexible work schedules Child and elder care Pay equity Benefits for gay & lesbian partners Retention of older workers Mental and physical disability Examples of Diversity Initiatives

15. Awareness Increase awareness of diversity issues, reveal unexamined assumptions, stereotyping tendencies Skills Provide skills to deal with workplace diversity effectively Training & Education

16. Information about diversity About different identity groups Awareness/sensitivity to biases or assumptions Via experiential exercises Assess attitudes & values Correct stereotypes/myths Treat others as individuals not as groups Encourage individual/group sharing Effective intercultural communication Objectives of Awareness Training

17. Build new skills for diversity interactions Intercultural communication skills Flexibility/Adaptability Reinforce existing skills Facilitation skills Make an inventory of methods of skill building Also need Candor Egalitarianism Objectives of Skills Training

18. Approaches to Diversity Definitions of Managing & Valuing Diversity Positive Organizational Conditions Organizational Barriers Before Implementing Diversity Initiatives Examples of Diversity Initiatives Beyond the Golden Rule Carnevale & Stone