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THE FUTURE OF LAWYERS FROM DENIAL TO DISRUPTION RICHARD SUSSKIND 2 May 2014 @richardsusskind
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3 old chestnuts 3 drivers 3 developments 3 stages 3 challenges
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3 old chestnuts
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automation vs innovation
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3 drivers
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more for less liberalisation technology
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more for less
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decomposing
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Multi-sourcing 1.in-sourcing 2.de-lawyering 3.relocating 4.off-shoring 5.outsourcing 6.sub-contracting 7.co-sourcing 8.near-shoring 9.leasing 10.home-sourcing 11.open-sourcing 12.crowd-sourcing 13.computerising 14.solo-sourcing 15.KM-sourcing 16.no-sourcing
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13 disruptive legal technologies 1.Automated document assembly 2.Relentless connectivity 3.Electronic legal marketplace 4.E-learning 5.Online legal guidance 6.Legal open-sourcing 7.Closed client communities 8.Workflow and project management 9.Embedded legal knowledge 10.Online dispute resolution (ODR) 11.Intelligent legal search 12.Big data 13.AI-based problem solving
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3 developments
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exponential growth smart systems social media
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Moore’s Law
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by 2020 and 2050
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5 billion mobile phone subscriptions
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1980s – rule-based expert systems 1990s – knowledge management 2000s – Google etc 2010s – intelligent search, big data 2020s – 2 nd generation AI
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not modelled on brains fuelled by brute force computing ‘big know-how’ as well as ‘big data’ speech recognition natural language processing perfect search machine learning deductive, inductive, analogical, lateral inference
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bespoke human service – exceptional interacting with systems as though human diagnostic-advisory planning document production intelligent search embedded AI-enabled ODR smart more than hard-wired, underpinned by communities of legal experience
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irrational rejectionism
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communities of legal experience
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there is no finishing line in IT
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3 stages
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3 challenges
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for law firms
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what parts of your work could be undertaken differently – more quickly, cheaply, efficiently, or to a higher quality - using alternative methods of working?
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for law schools
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what are we training young lawyers to become?
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for clients
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The Shareholder Test
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richard@susskind.com @richardsusskind
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