1. Creating A Staff Development Program Some thoughts to facilitate our discussion Presented by Joanne Trepp Anne Arundel County Public Library

2. Objectives Begin to design a staff development program Or, a plan to fill a need in your staff development program Review Needs Assessment as part of process Discuss designing training to support staff development Don’t Worry, Be Happy

3. For our purposes today…. Staff Development Program = overall format of staff development for your system/organization Staff Development Plan = individual pieces of the program

4. What is a Staff Development Program? Choose a spokesperson & facilitator Brainstorm definitions at your table Be ready to share top 1-2

5. What is a Staff Development Program? Program which guides & encourages employees to acquire knowledge, increase their Skills, & develop their abilities on a continuing basis Coordinated effort to help employees learn to do their jobs better Continuous improvement of the organization through the growth & development of the individual to increase the effectiveness of all staff

6. Staff Development Programs Should include: a mission statement staff development policy tie into strategic plan accountability (administration –trainer(s)- supervisor-individual) acknowledge that creativity & play are important for culture of learning Evaluation methods

7. Staff Development Programs continued…. Consider : Mentoring Individual Professional Development Workplan How you will use Web 2.0 technologies Ease of updating

8. Categories of Staff Development Orientation or Onboarding Skills Training Leadership Development Succession/Talent

9. Steps to Create Organizational Staff Development Programs Needs Assessment Planning Programs Obtaining Trainers Evaluation

10. Who Has a Plan?

12. Needs Assessment Three minute Stretch break ½ of room stretch in place while other half places up to three stickers by method(s) of Needs Assessment they have used Switch roles

13. Needs Assessment Focus groups Questionnaires & Surveys (can be online such as Zoomerang) Interviews Observation Work Samples Records & Reports “Quick NA”

14. Planning Programs Address most widely expressed needs first Will you use yourself, staff member(s), outside expert, Choose model (train all, train-the- trainer model, instructor focused learning, independent learning, etc.) Online considerations add options

15. Creating Learning Opportunities Staff experts Staff (train-the-trainer) State library opportunities Maryland Synchronous Trainers Staff Development Coordinators'’ Wiki Online opportunities Professional organizations (MLA, ALA/PLA, ASTD, etc.) Colleges/Community Colleges Extension Service EAP providers Consultants Community professionals Job Shadowing Job Exchanges

16. Don’t Forget Evaluation Was the message understood and processed? Did you reach all learning styles? What suggestions were received to enhance for the future? Any feedback regarding additional training needs? Supervisors’ input is needed too

17. Change is inevitable

18. Plan for Ease of Updating Choose spokesperson & facilitator At tables discuss ways to create a plan that will allow for easy updating Be prepared to share all unique ideas as we process out

19. Resources “Implementing a Staff Development Plan” Cal Shepard, SOLINET American Library Association/ Library Administration &Management Division (ALA/LAMA) under HRS Resources maintains Staff Development Clearinghouse Continuing Library Education Network & Exchange Roundtable (CLENE) at staging.ala.org/ala/chenert/clenert.cfr American Society for Training & Development (ASTD) www.astd.org

20. Special Thanks to ….. Terri Schell & her team from Harford County Public Library Jean Mantegna & her team from Baltimore County Public Library And all of you for your participation and sharing!

21. Don’t Worry, Be Happy