1. Introduction to Business Management Chapter 1

2.  When you think about what managers do, what are two words that come to mind?

3.  What are two good characteristics of an effective manager?  Think about a manager (or teacher) you’ve had.

4. Management Talk  Companies fail when they become complacent and imagine that they will always be successful. So we are always challenging ourselves. Even the most successful companies must constantly reinvent themselves.  Who said it?  Hint: Tech company

5. How do you decide??  Full day  2 hour delay  No school

6. Principles  Basic truth or law - science  Hypothesis – idea about how something works  Instead, developed through induction – general conclusion  Management is always changing

7. Situations  What do you do when someone is constantly late?  Consequences of doing nothing?  What do you do if an employee steals from you?  What do you do if a waiter/waitress harasses a customer because of a small tip?

8. Levels of Management  Senior – CFO, CEO, COO, CIO  Middle  Middle management shuffle  Supervisory – day to day operations  What you see

9. Tasks  Top management somewhat even on tasks  Plan  Organize  Staff  Lead  Control  Supervisory Management heavy toward controlling and leading

10. Roles  Interpersonal  Relationship builder, leader, figurehead  Information related  Monitor, communication, spokesperson  Decision making  Entrepreneur, disturbance handler, resource director, negotiator

11. Skills  Conceptual  Understand, plan, organize  Human Relations  Interpersonal skills, HR directors, managers  Technical  Computers, IT, accounting

12. Discrimination  Men vs Women Men vs Women  Salaries Revealed Salaries Revealed  Milton Friedman Milton Friedman  Is it nature/biology?  Tradition?  A flaw in the system?  Another view Another view  Major companies with women CEOs  GM, HP, IBM, PepsiCo, Lockheed Martin, DuPont, Xerox, Duke Energy, Campbell Soup, Yahoo  23/500 or 4.6%

13. Issues in Management  What are five things people may be discriminated on?  Glass Ceiling  Sticky Floor Syndrome

14.  What does it take to be an entrepreneur?

15. Entrepreneurs  Run their own businesses  May work for someone else first  Get experience and expertise  Sole proprietors – single person business  Partnerships – two or more  Corporation – separate entity  Franchise  Intrapreneurship –take risks within company  Small business – fewer than 100 employees  99% of businesses

16. Who Innovates More?  Large or Small companies?

17. What you need to consider:  Resume builders  Clubs  Leadership positions  Work experience  Networking  Creating contacts