1. 10/23/2015 Part 2a Problems with Workplace Culture What personal beliefs drive the social behavior of today’s young people?

2. 10/23/2015 Teen Beliefs Survey 1. Life should be fun! 2. Loyalty to family & friends should always come first. 3. It’s okay to take a break when you’ve worked hard. Teens use their personal beliefs to judge the appropriateness of their actions in their personal lives. Imagine you are a teen today. How strongly might you believe that:

3. 10/23/2015 Teen Beliefs Survey Teens use their personal beliefs to judge the appropriateness of their actions in their personal lives. Imagine you are a teen today. How strongly might you believe that: 4. Friends should help each other out with problems. 5. How I look should be my decision. 6. No one has the right to boss you around.

4. 10/23/2015 Thomas has a fight with his parents when they criticize his choice of clothes. Thomas’ Home Situation

5. 10/23/2015 “Pull your pants up! Change that shirt! Take out that earring! WHY CAN’T YOU GUYS LET ME DRESS MYSELF?” Thomas’ Home Situation 5. How I look is my decision.

6. 10/23/2015 One night, Lori decides to have a few drinks with her friends and stays out past her 11PM curfew. When she gets home, her aunt is furious with her, but Lori blows her off. Lori’s Home Situation

7. 10/23/2015 “It’s MY life. I’m old enough to make up my own mind about what I can and can’t do!” Lori’s Home Situation 6. No one has the right to boss you around.

8. 10/23/2015 Part 2b Problems with Workplace Culture What unspoken rules drive employers’ expectations at work?

9. 10/23/2015 What expectations are so “common sense” you wouldn’t bother to state them out loud? “UNSPOKEN RULES” Imagine that you hire a babysitter for the evening to watch your two young children.

10. 10/23/2015 Unspoken Rules of Work a. Work comes first. Don’t let personal issues get in the way. b. Do what you are asked to do, even if you don’t want to. c.Do your best to fit in. Don’t act or dress TOO different. At work, employers use unspoken professional expectations to judge our actions.

11. 10/23/2015 Unspoken Rules of Work d. Always stay busy (or at least LOOK busy). e. Work is work. Don’t expect it to always be fun. f. Stay out of other people’s problems. At work, employers use unspoken professional expectations to judge our actions.

12. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide youths’ PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES.

13. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 1. Life should be fun! 1 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

14. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 1. Life should be fun! 1 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

15. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 2. Loyalty to family & friends should always come first. 2 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

16. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 2. Loyalty to family & friends should always come first. 2 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

17. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 3. It’s okay to take a break when you’ve worked hard. 3 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Sometimes, work is work… f. Stay out of other people’s problems….

18. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 3. It’s okay to take a break when you’ve worked hard. 3 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

19. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 4. Friends should help each other out in problems. 4 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

20. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 4. Friends should help each other out in problems. 4 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

21. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 5. How I look should be MY decision. 5 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

22. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 5. How I look should be MY decision. 5 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

23. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 6. No one has the right to boss you around. 6 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

24. 10/23/2015 Conflicting Rules of Home versus Work The rules which guide our PERSONAL LIVES often conflict with employers’ UNSPOKEN RULES. 6. No one has the right to boss you around. 6 POLL: Which is the opposite? a. Work comes first... b. Do what you are asked... c. Do your best to fit in…. d. Always stay busy…. e. Work is work… f. Stay out of other people’s problems….

25. 10/23/2015 Workplace Conflict #1 Thomas found a job in maintenance at a major hotel chain. He had a disagreement with his supervisor when asked to remove some of his facial jewelry and cover up his tattoos.

26. 10/23/2015 “Why can’t I wear a nose ring? Why do I have to cover my ink? What does that have to do with cutting the grass?” Thomas’ Point of View 5. How I look should be my decision.

27. 10/23/2015 Supervisor’s Point of View “He just doesn’t understand about company image. All those tattoos and piercings scare some of our guests, and in our business, you have to keep up a certain image.” C. Do your best to fit in.

28. 10/23/2015 Workplace Conflict #2 Lori got a job as a checker in a supermarket. During a slow moment, her boss asked her to clean up a spill in the back, but she ignored him.

29. 10/23/2015 “I’m a checker, not a janitor. He should get a janitor to do stuff like that. Why do I always have to do what HE says?” Lori’s Point of View 6. No one has the right to boss you around.

30. 10/23/2015 Supervisor’s Point of View “If she’s standing there doing nothing and everyone else is busy, I’m going to ask her to help out. She’s always bending the rules, like they don’t apply to her.” B. Do what you are asked to do, even if you don’t want to.

31. 10/23/2015 Most employers have unspoken expectations which they seldom explain directly to new employees. KEY POINT #2

32. 10/23/2015 These often conflict with the beliefs young workers use in their personal or social lives. KEY POINT #2