1. Kyle Allington, Nisha Mistry, Walter Ray, Damon Wilstead

2. Promotion “Ask Dr. Z” New ad campaign aimed at reviving sales and launching new products Fix your problems Authority figure Likeable character Credibility

3. Promotion Cont… Other goals of campaign: Allow consumers to personally reach Dr. Z. with website: askdrz.com Remind customers that derives its advantages from links to Mercedes Ex: German Engineering Dream car Sweepstakes- Generate attention: 2007 Jeep Wrangler Unlimited SUV 2007 Chrysler Sebring 2008 Dodge Challenger

4. Product Offering Mix Mercedes Benz Leader in luxury market Chrysler Dodge Jeep Utilize our Mercedes prestige to generate more sales in these brands Leverage our success with Mercedes into engineering and innovation of other brands

5. Product Cont.. New models: Dodge Caliber Versatile, sporty, affordable Market Challenger- Crossovers Dodge Challenger “Return of the muscle car” Market Challenger- American sports cars

6. Customer Relationship Mgt. Attracting, retaining, and growing customers Don’t go after everybody Utilize customer development process Building Loyalty Accountable and Reactive Marketing Get auto experts involved with testing Offer incentives on vehicle maintenance Follow-up with customers after purchase

7. Price Dodge and Chrysler Continue: Mercedes Price is not the issue Prestige Quality

8. Consumer Psychology and Pricing Consumers are forward thinking price Long term cost vs. Up-front cost Hybrids

9. Place Move/find suppliers close to the manufacturing plants Create inventory management software

10. Global Marketing Hybrid vehicles No passenger vehicles Buses (Orion VII) Trucks (Canter Eco Hybrid) Smart cars for densely populated countries

11. Social Responsibility Fuel from waste timber – Germany Biodiesel from jatropha plant – India Abaca plant – Philippines POEMA - Brazil

12. Questions Ask Dr. Z…