1. Great Railway Journeys of our time - PALET It’s a mystery train (and a badly expanded metaphor) Andy Lloyd

2. We’re going far away, we’re going for a ride the PALET project has got a plan if you just come inside Angehrn’s phases of change adoption AwarenessInterest Appraisal / trial Adoption

3. Stakeholder Engagement Some staff moved straight to the front of the train and wanted to learn to drive; Some waited patiently at the stations up ahead; Some stayed in the carriages in 2 nd or 3 rd class; … and some got left on the platform.

4. The change journey Creating awareness and interest among the passengers on the train was not difficult to achieve; BUT No-one really knew where the destination was; and We didn’t know how good the quality of the track ahead was; and It was not always clear whether the train had the full support of the stakeholders who owned the track and controlled the signals.

5. The fundamental problem The track that supported the development and approval of new programmes … Ran in a different direction, was of a different gauge, and did not join up with … the track that supported a programme’s operation

6. The Journey STOP

7. Travelogue – the lessons learned The journey can be more interesting than the end point; You must be prepared to end up at a different destination; Make sure all of the technology talks to the other bits; Do not underestimate the complexity and the sheer volume of components that you need to help ensure that the train works and keeps on track; Keep the train companies, the track providers, and all of the different system engineers with you (i.e. don’t ‘privatise’ the railways); Enjoy the ride!

8. And as for me … I now travel by bike