1. Update on Campus Networks December 2009 Bruce Campbell Director, Network Services Information Systems and Technology

2. Campus Network Advisory Group (CNAG) Meets once per month Membership from IST, Faculties, Library, Housing Webpage at http://ist.uwaterloo.ca/CNAGhttp://ist.uwaterloo.ca/CNAG – Meeting minutes – Member reports E-mail list cnag@lists.uwaterloo.cacnag@lists.uwaterloo.ca

3. Wireless Upgrade to Aruba – 850 APs on main campus – 535 in Housing residences – Will be installing 802.11n in new buildings Coming – Eduroam – Traffic shaping – Network Address Translation (NAT) – Additional APs in high use areas (DC, LIB, SLC) Note existing coverage in most lecture rooms designed for light usage only. – Full coverage in lecture rooms average $50 per seat (802.11a/b/g/n AP, cabling, conduit, etc)

4. Network Standards Discussed at CNAG and CTAG For campus consistency Telecommunications Room (TR) standards for new buildings Device naming 1-to-1 patch cabling POE switches Routed (layer 3) connections to new buildings

5. Power over Ethernet (POE) and 1-to-1 patch cabling All new buildings, additions, and major renovations use: – POE switches – All jacks live

6. UW Campus Network ApplicationVendorApproximate Assets Wired (switches and routers)HP Procurve (90%)$2,000,000 Core and border routers, Server load balancers Cisco$200,000 WirelessAruba$800,000 Machine Room FirewallJuniper$100,000 Multiple vendor Standards based Gartner “magic quadrants” for Enterprise LAN, Wireless, Firewalls…

7. Voice over IP (VoIP) Requires Power over Ethernet (POE) switches Used in all new buildings (e.g. RAC, Pharmacy) approximately 500 VoIP phones installed to date Hoping to offer zero/low cost self serve VoIP phone moves in areas with all jacks live POE (new buildings) – Requires some development to track locations for E911.

8. Network Upgrades Vendor end of support network gear upgraded across campus over past 3 years. Central and Faculty funds. Academic support buildings upgrading to Power over Ethernet, all jacks live. – approximately $225,000 over 3 years. Procurve 2610-48-PWR - 48 port 10/100 POE switch $1976.00

9. Network Service Provisioning Project underway to review how wired service is offered. Recognition that wireless is self serve and convenient. Client request and manual steps required to enable wired service.

10. Number of Computers OrgActive IP addresses (in last 120 days) AHS499 Arts1283 Computer Science1555 Engineering3771 ES520 Math1404 Science2134 Student residences7399[1] (about 6,000 users) Wireless12154[1] (about 22,000 users) Other4162 Total34881 [1] – resnet and wireless are dynamic IP addresses, the number of different users can be higher or lower

11. Availability Redundant: – Core routers – Border routers – Wireless controllers – DHCP/DNS – Internet Service Providers (ISPs) – Machine room network infrastructure IST has staff on call 7x24 – Paid annual stipend, plus overtime hours

12. Network Management IST responsible for: – Wireless – Core/border – Academic support, Ancillaries, Residence Networks[1] – AHS, ES Math, CS, Eng, Science, Arts, responsible for wired network service within their respective areas. Standardized equipment, practices, management software [1] – Framework document permits operational activities to be delegated to local IT staff, to support their activities as efficiently as possible.Framework document