1. New Brunswick Software Process Improvement Network (NBSPIN) comprised of individuals and companies who want to improve software development practices purpose - to provide a forum for the free and open exchange of software process improvement experiences and ideas modelled after other SPINs Canada - Ottawa, Toronto, Montreal, Prairies U.S.A. - Boston, California (5), ~46 others International - 21 countries including Australia (4), India (6), Brazil, Chile, Denmark, Japan, Mexico, Sweden, UK

2. N.B. SPIN Steering Committee Officers Acting Chairperson - Glen Hicks, Director - Business/IT Planning, Aliant Telecom Inc. Vice Chairperson - Steve Palmer - VP Client Services Whitehill Software Secretary - Mark A.Gallagher, MITI, Director of Systems Integration Treasurer - Stephen Townsend, RPC Systems Designer At Large Member - Michael Cormier, Vital Knowledge Software Inc. At Large Member - Ted Robak, President, Force Robak Associates Software Process Improvement Consultant - Keith McIntosh, Professional Quality Assurance Ltd.

3. N.B. SPIN Steering Committee Standing Committee Chairpersons Program - Brad Nickerson, UNB Faculty of Computer Science and Information Technology Centre Director Library - David Stairs, Manager, Atlantic Canada Operations of Electronic Business Services International of Canada, Inc. Membership - Robert A. Bouchard, NBITA CEO Newsletter - Moira Finn, Remsoft Inc.; Joseph Khoury, Maritime Information Management Solutions

4. N.B. SPIN Events Awareness NBITA Cybersocials Fredericton CIPS meeting March 29 Other? Kick-off event Late May 2000? 1/2 day event two invited speakers one for value of SPI to a company second on “how to” ideas welcome

5. Software Process: Objectives functionality (features) quality (defects) schedule (delivery date)

6. Software Process: Productivity U.S. Software Development – Productivity Trends [Yourdon] Productivity Index e.g. (lines of code) / $1,000

7. Software Process: Productivity Ratio of Productivity Indexes at Enterprise Level [Yourdon] (lines of code per month at most productive) (lines of code per month at least productive) Ratio e.g. =

8. Software Process: Quality U.S. Software Development – Quality Trends [Yourdon] Quality index e.g. = 100 / (# defects per 1000 loc)

9. Software Process: Quality Ratio of Quality Index at Enterprise Level [Yourdon] (quality index at highest quality) (quality index at lowest quality) Ratio e.g. =

10. Software Process: Models CMM U.S. DoD ISO Industry, professional (c) 1998 Software Productivity Consortium MFP, Inc. All rights reserved. Refer: http://www.software.org/quagmire/

11. Software Process: CMM 0.5% 1.5% 8.0% 15.0% 75.0% [Jones, 1995]

12. Software Process: Conclusions no best model, none is complete people are key (managers, quality managers, developers) bottom-up vs top-down (cost, infrastructure) reasons: business requirement (certification) productivity improvement (higher quality at lower cost) join N.B. SPIN! www.nbita.org/spin “subscribe NBSPIN-L” E-mail to listserv@unb.ca