1. LogicaLive – sosiaalinen media liiketoiminnan tukena Logica Marraskuu 2011

2. © Logica 2011. All rights reserved Background Changing consumer behaviour Expensive & delayed IT-projects Skills supply Synchronizations with other projects Trends Outsourcing Procurement shift from IT to Business Cloud / SaaS No. 2 Background & Trends LogicaLive

3. AGE 65 1960 AGE 65 2020 The future's not what IT used to be

4. No. 4© Logica 2011. All rights reserved LogicaLive Services LogicaLive Services are delivered as a private cloud offerings with the security of an internal IT-supplier but with the ease of a public cloud offering Benefits with LogicaLive services: - Built on innovative software from IBM - Fast and easy setup for instant use - No initial investment - No IT-projects - No license costs - Low risk - Pay per use - Pay by increased business value

5. No. 5© Logica 2011. All rights reserved LogicaLive Connections Example: LogicaLive Connections consist of three parts Corporate Directory Plus Easy access to all employees in the company Find personal information Search by keywords or by using tagclouds Tag yourself and others Find out what you peers know Build networks Subscribe to corporate information Collaboration On Demand Blogs Wikis File Sharing Bookmark sharing Communities Activities User training / workshops* Inspirational and best practice workshops to drive business value Profiles Homepage Communities Blogs Bookmarks Activities WikisFiles * Price is not included in base service. Ordered separately

6. No. 6© Logica 2011. All rights reserved ”WYSIWYG” approach Selected platforms (SW,HW, DB,OS, 3 rd party) Demo-environments Pre-packages Add-on services Custom add-on services Speed LogicaLive

7. No. 7© Logica 2011. All rights reserved Avoid the unknown SLAs / KPIs Service descriptions All inclusive Solution Lifecycle management How? Full undertaking Global SaaS Delivery Centers Local supplier with global reach Close cooperation with IBM Risk LogicaLive

8. No. 8© Logica 2011. All rights reserved Cloud based price model Pay per User/Month/Tick On Demand No investments Add-on packages No surprises! Cost LogicaLive

9. No. 9© Logica 2011. All rights reservedLogicaLive No. 9 Pricemodel - On Demand LogicaLive Connections 23 October 2015LogicaLive Connections The pricing is built on a combination of the two services Corporate Directory Plus Collaboration On Demand Corporate Directory Plus is based on a low fixed price for all corporate employees registered in the directory Collaboration On Demand is based on usage during each month and varies over the year. A user (author) is charged only for the month he/she is active. Minimum number of users for Collaboration On Demand is 1000 Each user in the Corporate Directory has access to 100 Mb of disk space

10. No. 10© Logica 2011. All rights reserved LogicaLive costs compared to traditional LogicaLive Traditional project Traditional growth of Business Value LogicaLive cost model Growth of Business Value with LogicaLive

11. © Logica 2011. All rights reservedNo. 11 LogicaLive – Service overview LogicaLive Internal and external governance Service Level Management Service Delivery Management Financial Management Continuous Service Improvement Contract negotiations, reviews and updates. Business Workshops* End user Training* Helpdesk Training* Single point of contact for incidents & problems Change* Integrations* New development* Provide all necessary environments for production Network communication, Internal and external Environments Security Storage Backup *Ordered separately. Not included in price Software upgrades to keep the service up-to- date End to end responsibility

12. No. 12© Logica 2011. All rights reserved LogicaLive Service organisation LogicaLive Customer end-users Customer Helpdesk 2:nd line 3:rd line Core Services Additional Services Logica Service Management Logica Delivery Team – LogicaLive Global Delivery SPOC- Logica Service Desk SPOC- Logica Service Desk Software & HW Suppliers Application Management Infrastructure Management Change Management Office Incident & Problem Management Customer Governance Internal ITIL processes

13. No. 13© Logica 2011. All rights reserved LogicaLive Delivery model LogicaLive The LogicaLive services are delivered as SaaS solutions The LogicaLive services are hosted in a private cloud at Logicas secure and clustered high availability datacenters in Sweden Each customer runs a separated instance of the service in a dedicated network. LogicaLive can be configured as reachable over the internet (SSL) or reachable directly from the internal network via secure connection (VPN) Logica has decades of experience in hosting applications and infrastructure for our customers and we continuously work with service improvement and security. Logica is ISO 27001 certified and undergoes yearly audits.

14. © Logica 2011. All rights reserved Our Presence - Europe Our widespread presence means we have the capability to sell and deliver where our clients work and live Speaking the same language gives us strong client and cultural intimacy Combining these skills with blended delivery is a platform to deliver services in the most efficient way to our clients No. 14