1. Leading and Nurturing Innovation and Enthusiasm 12 th March 2012

2. Introduction Francesca Thompson, Director of Nursing and Executive Lead for Dementia Chris Dyer, Consultant Geriatrician

3. Inspiration

4. Behind the Inspiration

5. Some is not a number, soon is not a time! Dementia Parkinsons Hip Fracture Learning Disabilities End of Life

6. Nurturing Enthusiasm

7. Leading and Nurturing Getting the Board on board -- great things happen when the Board gets intimately involved in the quality care of patients Discovering the patient journey -- the complexity, processes, problems and opportunities Having the courage to talk about the human impact of mistakes and complications Understanding how values-based decision-making is the foundation of quality Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.

8. The Importance of the Environment

9. Our Staff

10. Will, Ideas and Execution!

11. Key Messages Keep it simple –”less is more” Measure – often and with relevant indicators Build will Have ideas Know how to carry them out “Will, Ideas, Execution”

12. Dementia Strategy Group Executive and clinical lead partnership Kicked off by workshop 2008 Enthusiasts engaged Alzheimer’s Society and Alzheimer’s Support involved Some early wins

13. Wider engagement Trust board Jan 2010 1 st annual report Stressed - single biggest clinical issue we face Quality, safety and efficiency

14. Further developments Quality accounts for 2011-12 Seconding of matron for dementia care Team at Qulturum involved and enthused Clear action plan....monitored

15. Publicity Carers rate RUH best CARERS SAY RUH BEST FOR DEMENTIA CARE

16. What are we proud of? Good engagement, dementia events Ward charter mark a key driver – 1 st “Gold” ward Dementia champions in place Strong links with 3 rd sector Volunteer befriending scheme Environmental change/ funds

17. Acknowlegements – some! Emma Flannery, Rena Cottis Alzheimer’s Society Stephany Bardzil Alzheimer’s Support Jane Davies Matron for Dementia Care Sue Leathers Matron for Older People Jacqui Young Quality Improvement lead Sharon Manhi Head of Quality Improvement Jon Willis Ward Manager Alice RigbySenior Sister Theresa HegartyHead of Patient Experience