1. Kingdom of Morocco High Commision for Planning Bouazza BOUCHKHAR 1 European conference on quality in official statistics QUALITY MANAGEMENT IN THE STATISTICS DEPARTMENT OF MOROCCO Vienna, Austria, 3-5 June 2014

2.  General framework  Current status  Quality approach

3. Official statistics provide an indispensable decision- making tool for monitoring development policies. The quality management is an essential component of the statistical management.

4. The importance of quality management as guarantor of the credibility of official statistics. Initiatives to establish Quality Assurance Frameworks

5. Bouazza BOUCHKHAR 5 High Commission for Planning (HCP) is the core of the National Statistical System. HCP has been engaged for several years in a process of modernization and alignment of its statistical system to international standards.

6.  In Morocco, improving the quality of official statistics is always considered: Accession to the SDDS since 2005 Coformity with international standards Adoption of new classifications Gradual increase in the sample size of statistical surveys Consistency and validation checks of the data collected

7. The treatment of non-response Methodologies reforms The development of metadata The commitment in the archiving surveys process The use of new technologies (CAPI,….) The development of a web portal The redesign of the Statistical Database,….

8.  Limits : Absence of a defined quality assurance framework Deficiency in the training of human resources in this field Lack of detailed procedures Absence of a manual of procedures.

9. The establishment of an internal working group (done) The establishment of a quality assurance framework (ongoing) Creation of a formal structure for quality (planned)

10. Objectives Establish a coherent national quality assurance framework Implement quality processes Promote a culture of quality Expected Results Diagnosis Progrssive Construction of NQAF Communication

11. Awareness meetings Benchmarking of other experiences and work at regional and international levels Self-assessment

12.  Lack of administrative structure on quality  Lack of hierarchical commitment The proposal isn’t enough Need to have the support of the hierarchy Development of a project with an external support

13. General Framework Partnership between Morocco and the EU The quality process initiated by the Statistics Department The establishment of a NQAF Objectives Improving the quality of statistics produced in Morocco Support the Statistics Department for the establishment of a national quality assurance framework Actions Planned Diagnosis (institutional & technical ) Designing a NQAF responding to international best practices Technical support for the implementation of this NQAF Staff training Operational deployment of NQAF: two statistical pilot processes

14. Construction of a national quality framework Progress Progressive implementation/ Annual plan for improving quality framework Implementation Surveys quality reports Generalize Communication quality (seminars / workshops, enhancement of quality practices, training...) Communication

15. 15 Thank you Bouazza BOUCHKHAR E-mail: bbouchkhar@gmail.combbouchkhar@gmail.com