1. Copyright © Cengage Learning. All rights reserved. 2 | 1 Chapter Two Being Ethical and Socially Responsible

2. Copyright © Cengage Learning. All rights reserved. 2 | 2 Learning Objectives 1.Understand what is meant by business ethics. 2.Identify the types of ethical concerns that arise in the business world. 3.Discuss the factors that affect the level of ethical behavior in organizations. 4.Explain how ethical decision making can be encouraged. 5.Describe how our current views on the social responsibility of business have evolved. 6.Explain the two views on the social responsibility of business and understand the arguments for and against increased social responsibility.

3. Copyright © Cengage Learning. All rights reserved. 2 | 3 Learning Objectives (cont’d) 7.Discuss the factors that led to the consumer movement and list some of its results. 8.Analyze how present employment practices are being used to counteract past abuses. 9.Describe the major types of pollution, their causes, and their cures. 10.Identify the steps a business must take to implement a program of social responsibility.

4. Chapter 2 Outline –Business Ethics Defined –Ethical Issues Fairness and Honesty Organizational Relationships Conflict of Interest Communications –Factors Affecting Ethical Behavior –Encouraging Ethical Behavior –Social Responsibility –The Evolution of Social Responsibility in Business –Two Views of Social Responsibility The Economic Model The Socioeconomic Model The Pros and Cons of Social Responsibility

5. Chapter 2 Outline (cont’d) –Consumerism The Six Basic Rights of Consumers Major Consumerism Forces –Employment Practices Affirmative Action Programs Training Programs for the Hard-Core Unemployed –Concern for the Environment Effects of Environmental Legislation Who Should Pay for a Clean Environment? –Implementing a Program of Social Responsibility Developing a Program of Social Responsibility Funding the Program

6. Copyright © Cengage Learning. All rights reserved. 2 | 6 Business Ethics Defined Ethics Business ethics

7. Copyright © Cengage Learning. All rights reserved. 2 | 7 Ethical Issues Fairness and honesty Organizational relationships Conflict of interest Communications

8. Copyright © Cengage Learning. All rights reserved. 2 | 8 Factors Affecting Ethical Behavior Three general sets of factors appear to influence the standards of behavior in an organization –Individual factors –Social factors –Opportunity

9. Copyright © Cengage Learning. All rights reserved. 2 | 9 Encouraging Ethical Behavior External to a specific organization Within an organization –Code of ethics –Organizational environment Whistle-blowing

10. Copyright © Cengage Learning. All rights reserved. 2 | 10 Guidelines for Making Ethical Decisions 1.Listen and learn. 2.Identify the ethical issues. 3.Create and analyze options. 4.Identify the best option from your point of view. 5.Explain you decisions and resolve any differences that arise.

11. Copyright © Cengage Learning. All rights reserved. 2 | 11 Social Responsibility The recognition that business activities have an impact on society and the consideration of that impact in business decision making

12. Copyright © Cengage Learning. All rights reserved. 2 | 12 The Evolution of Social Responsibility in Business Early 1900s: Caveat Emptor The Great Depression and beyond

13. Copyright © Cengage Learning. All rights reserved. 2 | 13 Two Views of Social Responsibility Economic model Socioeconomic model

14. Copyright © Cengage Learning. All rights reserved. 2 | 14 The Pros and Cons of Social Responsibility Arguments for increased social responsibility: 1. 2. 3. 4.

15. Copyright © Cengage Learning. All rights reserved. 2 | 15 The Pros and Cons of Social Responsibility (cont’d) Arguments against increased social responsibility 1. 2. 3. 4.

16. Copyright © Cengage Learning. All rights reserved. 2 | 16 A Comparison of the Economic and Socioeconomic Models of Social Responsibility as Implemented in Business Economic Model Primary Emphasis Socioeconomic Model Primary Emphasis

17. Copyright © Cengage Learning. All rights reserved. 2 | 17 Consumerism (cont’d) The Six Basic Rights of Consumers 1. 2. 3. 4. 5. 6.

18. Copyright © Cengage Learning. All rights reserved. 2 | 18 Major Federal Legislation Protecting Consumers Since 1960 Federal Hazardous Substances Labeling Act (1960) Kefauver-Harris Drug Amendments (1962) Cigarette Labeling Act (1965) Fair Packaging and Labeling Act (1966) Motor Vehicle Safety Act (1966) Wholesome Meat Act (1967)

19. Copyright © Cengage Learning. All rights reserved. 2 | 19 Major Federal Legislation Protecting Consumers Since 1960 (cont’d) Flammable Fabrics Act (1967) Truth in Lending Act (1968) Child Protection and Toy Act (1969) Credit Card Liability Act (1970) Fair Credit Reporting Act (1971) Consumer Product Safety Commission Act (1972)

20. Copyright © Cengage Learning. All rights reserved. 2 | 20 Major Federal Legislation Protecting Consumers Since 1960 (cont’d) Trade Regulation Rule (1972) Fair Credit Billing Act (1974) Equal Credit Opportunity Act (1974) Magnuson-Moss Warranty- Federal Trade Commission Act Amendments to Equal Credit Opportunity Act (1976, 1994) Fair Debt Collection Practices Act (1977)

21. Copyright © Cengage Learning. All rights reserved. 2 | 21 Major Federal Legislation Protecting Consumers Since 1960 (cont’d) Drug Price Competition and Patent Restoration Act (1984) Orphan Drug Act (1985) Nutrition Labeling and Education Act (1990) Telephone Consumer Protection Act (1991) Consumer Credit Reporting Reform Act (1997) Children’s Online Privacy Protection Act (2000) Do Not Call Implementation Act (2003)

22. Copyright © Cengage Learning. All rights reserved. 2 | 22 Employment Practices The last five decades have seen progress toward affirming the rights of employees to equal treatment in the workplace –Minority A number of anti-discrimination laws were passed in the 1960s and 1970s but abuses still exist Comparative income levels

23. Copyright © Cengage Learning. All rights reserved. 2 | 23 Employment Practices (cont’d) Affirmative Action programs Relative earnings of male and female workers Training programs for the hard-core unemployed –Hard-core unemployed –National Alliance of Business (NAB)

24. Copyright © Cengage Learning. All rights reserved. 2 | 24 Concern for the Environment Pollution Environmental Protection Agency (EPA) Safeguarding the environment requires

25. Copyright © Cengage Learning. All rights reserved. 2 | 25 Major Environmental Laws National Environmental Policy Act (1970) Clean Air Amendment (1970) Water Quality Improvement Act (1970) Resource Recovery Act (1970) Water Pollution Control Act Amendment (1972) Noise Control Act (1972) Clean Air Act Amendment (1977)

26. Copyright © Cengage Learning. All rights reserved. 2 | 26 Major Environmental Laws (cont’d) Resource Conservation and Recovery Act (1984) Clean Air Act Amendment (1987) Oil Pollution Act (1990) Clean Air Act Amendments (1990) Food Quality Protection Act (1996)

27. Copyright © Cengage Learning. All rights reserved. 2 | 27 Concern for the Environment (cont’d) Water pollution Air pollution Land pollution Noise pollution

28. Copyright © Cengage Learning. All rights reserved. 2 | 28 Who Should Pay for a Clean Environment? Governments and businesses spend billions annually to reduce pollution Much of the money required is supposed to come from already depressed industries A few firms have discovered it is cheaper to pay a fine than to install equipment for pollution control Many business leaders say tax money should be used because business is not the only source of pollution Environmentalists say the cost is an expense of doing business Consumers will probably pay a large part of the costs—either as taxes or in the form of higher prices

29. Copyright © Cengage Learning. All rights reserved. 2 | 29 Implementing a Program of Social Responsibility Developing a program of social responsibility Funding the program