1. Building awareness of careers in construction, energy, and manufacturing for women. WISE Pathways Women in Sustainable Employment

2. Teamwork Presentation

3. Teamwork Everybody works together All depend on others to do their part Help when you can Ask for help when needed Listen Speak up

4. Cooperation Work together It IS your job Offer to help when available Life may not seem fair No sulking

5. Communication Listen Put message in your own words Clarify (ask questions) Block out distractions

6. Active Listening Look the speaker in the eye Don't interrupt the speaker Don’t move around Nod your head Concentrate Repeat instructions and ask appropriate questions when the speaker has finished

7. Barriers to Listening Bias or prejudice Language differences or accents Noise Worry, fear, or anger Lack of attention Daydreaming Distractions

8. Sending Messages Effective Verbal Messages: − Are brief, succinct, and organized − Are free of jargon − Do not create resistance in the listener − Require practice/rehearsal − Don’t include accusations and sarcasm − Focus on behavior and actions needed

9. Listening Assessment Assess your listening skills Identify skills that would make you a better listener

10. Workplace Behaviors

11. Work Habits – First Impressions Research Appearance Personal business (cell phones) Don’t be complacent

12. Attendance and Absenteeism On time Every day Absences cost the company money Know the company policy Keep the boss informed Work breaks Keep healthy

13. Dependability Do your job Do your share and more Take responsibility Watch other’s safety Do what you say you will

14. Professionalism Keep work area organized Judged by your tools Follow procedures Learn, read Volunteer Extra effort

15. Building awareness of careers in construction and energy for women. Support for this revised version of the WISE Pathways course is provided by a partnership with the Center for Energy Workforce Development (CEWD) and the Green Workforce Initiative at the Industry-Business Institute, Union County College, NJ.