1. 2004 District 12 Leadership Conference Hotel Westminster – Nice (France) Education – The Netherlands section Update Bianca Scholten The Netherlands section Public Relation Also Training Manager of TWP training

2. Education – The Netherlands section Update n Update u TWP training u Other education activities n 10 minutes

3. Relationship TWP training – ISA (1) n No education chair in NL section, TWP training independent from ISA NL n Unique contract ISA global n Certified trainers n BeNeLux n Other European countries n ISA certified training courses n ISA S88 (1 / 3 days) n ISA S95 (1 / 3 days) n ISA S84 (3/days) n Also TUV certified

4. Relationship TWP training – ISA (2) n Students 3-days courses become member of ISA (free) n Students 3-days courses get standards subscription n ISA members get 5% discount for TWP training courses n Conclusion: TWP training is an important means to get new members

5. Other activities TWP training (1) Training courses developed by Dennis Brandl: n 21CFR11 n Gamp & validation of control systems n S88 part 3 (very good quality, but: no ISA certification) Training courses developed by TWP training n XML related to S88 and S95 (BML, B2MML)

6. Other activities TWP training (2) n Websites www.S88.info & www.S95.info (sponsoring, 1 free training course a year)www.S88.info www.S95.info n Consultancy n Publications about S88 & S95 n 2 hour low budget introductions for large groups n Member of WBF education committee

7. Objective TWP in general: n Become an international knowledge center of ISA standards and regulatory subjects n Specifically for batch industries n Especially S88 and S95 training and consultancy in several countries in Europe n Start S88 and S95 compliance audits for suppliers and system integrators, preferably initiated by ISA (Many companies are interested) n Not: become a large training company with a broad range of subjects

8. How to reach students? n Press releases n Send brochure to 2500 addresses in NL + B (about 4 times a year) n Through websites www.S88.info and www.S95.info n Publications n Table top presentation at ISA NL seminar n Sending e-mails to about 600 addresses n How to reach students in other countries than NL and B?

9. Idea for ISA sections: how to get new members? n Organize ISA training courses in your country / section (Scheduled or In Company) n Hire ISA trainers from Psynapses or TWP training n People who attend become ISA member

10. Other education activities ISA n Seminars: to be discussed at another moment in this conference