1. Volunteers Joanna Axelrod Darin Williamson Youth Services LibrarianTeen Services Librarian Escondido Public LibraryCarlsbad City Library (760) 839-4266(760) 602-2058 jaxelrod@ci.escondido.ca.usjaxelrod@ci.escondido.ca.us Dwill@ci.carlsbad.ca.usDwill@ci.carlsbad.ca.us

2. HILE High Impact Low Effort

3. Pre-Planning Determine the basics: –Minimum age –Minimum number you need to run your SRP –What types of jobs you will need help with Develop Job Descriptions / Skill Sets –Decorator –Event Crowd Control –Supplies Officer Restocking prizes Preparing for craft projects –Registration/Reporting –Promotion/Recruitment of program and participants Create Volunteer Application Set Application Deadline

4. Where Can I Find Them?!? Schools! –How?!? Morning announcements School news t.v. commercial –Bear Valley Middle School Escondido, CA Make this an ongoing, weekly occurrence –Who?!? Groups such as National Honor Society; AVID advisors; Student Government; Peer Leader groups Your Library! Work with your library volunteer coordinator Online! –Put an ad on your library website, MySpace or other Second Life apps, and recruit your regulars!

5. Where ELSE Can I Find Them?!? Community Service Groups –4H –Girl Scouts/Boy Scouts Religious Organizations Mall Movie Theaters

6. Interviewing the Candidates: (PPPPPP) Proper Planning prevents pathetic poor performance more professional process = better volunteer = better experience

7. Now That I Have Them What Do I Do With Them?!? Training schedule and agenda –Benefits of being a volunteer –How to record your hours and “clock in” for your shift –Role and responsibilities of volunteers –How scheduling works Last Minute Call Sheet –How the Summer Reading Program works –Role Playing - examples of difficult parents, shy children, difficult children, etc –Quiz them on important concepts –Decorate t-shirts/name tags Contract

8. Which Ones Are The Volunteers?!? Identifying the Volunteers –T-shirts –Name tags –Hats / Antennae –Designated Desk/ Work Area

9. SRP Volunteer 2008

10. Saying Thanks! Volunteer Appreciation Party –Pizza Party –Progressive Sundae Party Satisfaction Survey –Did 2 hour shifts work for you? –What prizes did you like best from the program? –If you were in charge of the SRP & the teen volunteers, name one thing you’d change, or do differently –What was your favorite part about being a SRP volunteer? –Name the last song you listened to on your iPod, or mp3 player… –Was anything unclear about the SRP (guidelines, prizes, reading goals, etc..)? –What can volunteers wear next year to identify themselves as volunteers?

11. Saying Thanks! cont. Letters of Recommendation –Personalize with strengths and job duties –On library letterhead –Include total hours volunteered Mail merge

12. Retention of Volunteers: Get emails Contact them in their preferred manner Maintain a database Keep it fun Call back the good ones next year

13. The Trifecta: a Perfect Volunteer Experience for All Numbers of manageable volunteers Getting the “right” volunteers Details