1. NAPHSIS/NCHS Training Program Will Whitman NAPHSIS June 3 rd, 2008

2. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Task Increase the training and education programs, courses, and opportunities available to vital records offices…

3. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Task …on the collecting, processing, analysis, dissemination, and sharing of vital statistics records and data.

4. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 First Step We needed a tool to help us assess… what training is available what training is needed

5. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Survey Distributed to vital records registrars and chiefs in April Asked: What training is currently being offered in the jurisdictions? What would you like to see offered? ….for feedback on our ideas for future training opportunities.

6. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Survey What types of vital records-related training have you received in the last three years? 44% Confidentiality/Fraud Training 41% Birth/Death Registration Issues 34% None

7. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Survey What training for vital records personnel is not currently offered, but should be? #1) Fraud/Security #2) Statistics #3) Birth/Death Registration

8. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Survey What form would you like this training to take? 70% Classroom-style Workshop (travel required) 70% Live Webinars 63% Web-based Tutorials

9. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Survey Our ideas for future training opportunities… Field Representative Training Best Practices for Vital Registration Management Advanced Vital Stats Administration Fraud and Security Training

10. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 2009 Our Ideas: Field Representative Workshop Tentative Date: April Basic Vital Records Course Tentative Date: May

11. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Field Representative Workshop Please rate the following topics this course might cover, in terms of your interest in each. #1) Quality Improvement #2) Training Data Providers #3) Security/Fraud Issues #4) Tools for Hospital Audits

12. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Field Representative Workshop …this course might cover... #5) Customer Service Techniques Half “Very Interested” Half “Not Interested”

13. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 2010 Our Idea: Best Practices for Vital Registration Management Tentative Date: June 2010 in conjunction with Annual Meeting

14. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Best Practices for Vital Registration Management Peer-to-peer training on best practices for operating a re- engineered vital records and statistics program Aimed at State Registrars, their deputies, and staff supervisors

15. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Best Practices for Vital Registration Management Would you be interested in attending? 97% Yes What form should the training take? #1) Series of Live Webinars #2) Classroom in conjunction with Annual Meeting

16. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Best Practices for Vital Registration Management Please rate the following topics this course might cover, in terms of your interest in each. #1) Quality Control #2) Develop Staff Knowledge/Abilities #3) Managing a Re-Engineered Vital Records Office

17. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 Online Inventory By August 2008: Develop an online catalog of existing training programs and materials available to jurisdictions

18. 2008 NAPHSIS Annual Meeting Celebrating 75 Years of Excellence Orlando, FL June 1 st – 5 th, 2008 NAPHSIS/NCHS Training Program Roundtable 3:30 Today in Palms C-D Your ideas…