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FY 2008 Year End Review MTAC November 19, 2008 H. Glen Walker Chief Financial Officer & Executive Vice President
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2 2 External Environment Massive deterioration in the housing and financial sectors The decline in these sectors impacted many other areas of the economy, accelerating the decline Inflation, driven by fuel prices, increased dramatically until the very end of the year
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3 3 Volume dropped 9.5 billion pieces from 2008 High Postal cost inflation driven by fuel prices and Wages Cost of Living Adjustments (COLA) Internal Environment
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4 4 USPS Response Cost reduction of $2.2B vs. planned $1B Record service levels Record customer satisfaction levels New marketing organization focused on profitable growth
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5 5 FY 2008 Financial Results [ ] = Unfavorable variance to SPLY Numbers may not add due to rounding. (Data in Millions) -$422$ 3,216$2,794 Operating Income (2) 417 71,757 72,174 Expense (1) [-5]$74,973$74,968 Revenue VarSPLYActual [-9,531]212,234202,703 Volume 0.6% 0.0% %SPLY [-4.5%] RHBF Payments Net Loss $5,600 -$2,806 (1) Excluding RHBF Payments (2) Before RHBF Payments $8,358 -$5,142 $2,336 -$2,758
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6 6 FY 2008 Volume Performance to SPLY 91.7B 99.1B 8.6B 1.6B 202.7B 1.7B201.1B
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7 7 Total Mail Volume
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8 8 First-Class Mail Volume
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9 9 Standard Mail Volume
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10 Periodicals Mail Volume
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11 First-Class Mail Volume By Shape Growth from SPLY
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12 Standard Mail Volume By Shape Growth from SPLY
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13 Expense Drivers of Variance To SPLY $ in Millions Compensation & Benefits-$601 Total Expense Variance Other Expenses 392 $417 Transportation459 Depreciation167
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14 Total Workhour Savings
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15 Outstanding Debt and Cumulative RHBF Payments
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16 FY 2008 Summary Financially challenging year Volumes down and cost inflation up driven by fuel and labor costs Revenue flat on last year Managed by reducing costs $2.2B Focus on customer service Organized and focused on growth opportunities
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17 FY 2009 Outlook No economic recovery anticipated Continued volume declines 8 billion pieces Carryover impact to 2009 from rising inflation in 2008 as well as increases to wages and benefits Focus on service to our customers and opportunities for growth Focus on unprecedented across the board cost reductions
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FY 2008 Year End Review MTAC November 19, 2008 H. Glen Walker Chief Financial Officer & Executive Vice President
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