1. T RAVEL Drew Bregel, Marianne Goldin Thomas Kooi Joel Shapiro Joe Woo

2. Problem & Solution Previous Team’s Design Major Design Evolution Online Study Summary P RESENTATION O UTLINE

3. P ROBLEM Point APoint B

4. P ROBLEM Point APoint B Seems simple…

5. P ROBLEM Point APoint B Seems simple… …but it’s not

6. R EAL W ORLD …

7. Goal

8. Make it easy to plan a trip that is… ConvenientCost EffectiveEnvironmentally Friendly S OLUTION

9. P REVIOUS T EAM ’ S D ESIGN Checking bus schedule to see when you'll be home Easy Task Planning a bike and bus trip from Bellevue to Ballard Medium Task Tagging a trip to indicate a detour route Hard Task

10. S KETCHES /V IDEO P ROTOTYPE Adjusted 2 nd task Determine a bike route that considers community recommendations and issues (hills, traffic) Individual Sketches Combined Result Wifes, Bikes, and Fighting Terrorism

13. C OMBINED S KETCH Task 2: Get a community recommended bike route that considers issues such a hills

14. I NTERACTIVE P ROTOTYPE Completely Redo the Home Page Structure by Card Sorting Present New Future Past Default Settings Trips Paper PrototypeCard Sorting Professor’s Suggestion

15. Present New Future Past Default Settings Trips Interactive Prototype Home Screen

16. I NTERACTIVE P ROTOTYPE Paper PrototypeInteractive Prototype Added max bike travel preference

17. I NTERACTIVE P ROTOTYPE Paper PrototypeInteractive Prototype You can now tag any trip you are viewing

18. I NTERACTIVE P ROTOTYPE State of previous team Simulates our three representative tasks There is no actual database behind it Cannot explore the application beyond the scope of the task Implementation HTML/Javascript Photoshop

19. M AJOR D ESIGN C HANGES Fix only what is broken Only fixed level 3 and 4 HE violations

20. M AJOR D ESIGN C HANGES – WHY ? Did not want to reinvent the wheel:

21. M AJOR HE V IOLATIONS No Title Bar (Severity – 3):

22. M AJOR HE V IOLATIONS No way to save trips (Severity – 4):

23. M AJOR HE V IOLATIONS User selections are not obvious (Severity – 4):

24. M AJOR HE V IOLATIONS No sense of direction (Severity – 4):

25. Method TasksResults Design Changes O NLINE S TUDY O UTLINE

26. M ETHOD FOR S TUDY - S TRUCTURE Pre-Study Participants Study Demographic Questions Three main tasks Follow-up Questions Debriefing

27. M ETHOD FOR S TUDY - P ARTICIPANTS How did we recruit? Facebook/E-mail/Chat/In-Person

28. M ETHOD FOR S TUDY - D EMOGRAPHICS Occupation Public transport usage Length of use Type of use Variation of use

29. M ETHOD FOR S TUDY - T ASKS Checking bus schedule to see when you'll be home Easy Task Planning a bike and bus trip from Bellevue to Ballard Medium Task Tagging a trip to indicate a detour route Hard Task

30. M ETHOD FOR S TUDY - T ASKS Demo

31. R ESULTS - O VERVIEW 31 Respondents 23 Completed Qualitative & Quantitative

32. R ESULTS - D EMOGRAPHICS

34. 80% used the same routes most of the time

35. R ESULTS – T ASKS

39. R ESULTS – U SER ACCEPTANCE

40. R ESULTS - Q UALITATIVE Complaints about prototype limitation Complaints about unimplemented functionality Did not understand tagging Wanted to be able to minimize screens Did not understand what to do

41. D ESIGN C HANGES More robust and ubiquitous help/tutorial section More contextual information Make the common case faster

42. D ESIGN C HANGES - HELP

43. D ESIGN C HANGES - C ONTEXT Combine

44. UI I MPROVEMENTS – COMMON CASE

45. Problem & Solution Previous Team’s Design Major Design Evolution Online Study Summary S UMMARY

46. Q UESTIONS ?