3. Prepping for the basecamp What’s in my backpack? my 360deg feedback report my colleagues’ suggestions my actions

4. my 360deg feedback report (squeeeeezing the juice…) ASSERT LEARN PRIORITIZE SHARE

5. my colleagues’ suggestions ASSERT COLLEAGUE A You could reflect upon times when you have taken on too much, what have been the consequences? I know you want to please everyone (true) and do not want to say no to requests. However, perhaps you could consider the impact of taking on more than you can? (I get stressed; quality is compromised) COLLEAGUE B Say NO to others; you have to just be careful to distinguish the right time – quite tricky… COLLEAGUE C when you are busy don’t feel uncomfortable saying no. know your limits. When extra work will put you under pressure to meet the deadline say no or suggest an alternate deadline. COLLEAGUE D People who have a preference for F have a really hard time saying no, even to the detriment of their health! This doesn't change over time and you have to continuously work at it to make it happen. It may be a good idea to keep a list nearby, a bit like a diary, and put in there what you need to do every day - and literally block off the time needed, so if someone asks you to do something, you can "hide" behind the list, show it to them and say you don't see a gap, but do they see one…no, then you shake your head. You might still feel bad though, I can't take that part away :-) COLLEAGUE E Give cues to let people know how busy you are

6. my colleagues’ suggestions LEARN COLLEAGUE ACOLLEAGUE B Maybe identify / attend programmes that you think is related to your role. E.g. get Level A&B certified ??? COLLEAGUE C more test administration if you are interested in it? Be part of product update sessions or even pdb’s if they interest you. COLLEAGUE D identify which parts you like and make sure you have enough of those to infuse what you do with passion. Then add the bits you don't like so much and ask for guidance on how you can approach those in a way that is less painful and more fulfilling for you. COLLEAGUE E

7. my colleagues’ suggestions PRIORITIZE COLLEAGUE A What would be the benefits of saying no so you can complete your own tasks at a time when you have a number of deadlines? This may help you to manage your own workload. how important tasks are and write down a list of prioritisation. This would help you to get the most important tasks done in a timely manner and would help you to say no when the list is too long! (I don’t see this anymore as a concern) COLLEAGUE B Does not see as a concern (same) COLLEAGUE C Does not see an area for development (same) COLLEAGUE D again, use the Extraversion bit, learn to add things like facial expressions and non- verbal cues - smile, make eye contact, nod and generally behave in a way that if the other person were deaf, they would understand that you were patient and tolerant, not that there is lack of urgency. Practise in front of a mirror or trusted friends and family - mimic until you've got it right :-) COLLEAGUE E

8. my colleagues’ suggestions SHARE COLLEAGUE ACOLLEAGUE B I think you are vocal in your ideas, you are even a member of the social butterflies (I also see that I am COLLEAGUE C your information sheets you do are helpful, keep doing these. COLLEAGUE D again seems to be the Extraversion thing. If it is hard for you to express without being prompted, then it is important to tell those around you to ask you and to give you time to reflect and come up with things - like I asked you about improving stuff when I felt we were doing the right things, but it also needs to look good, feel good, that sort of thing - and then I left you to go and be creative on your own, as I think that is one of your strengths which we can build on COLLEAGUE E

9. my actions Just for me to be convinced that it is okay to say ‘No’ Observe colleagues to pick up ways on how they practice assertiveness Put in the team planner the big tasks I will be doing so they will have a clue on how busy I am going to be Like my climbing shoes, be strong yet flexible…

10. Camp 1 - Assert Camp 2 - Learn Camp 3 - Prioritize Camp 4 - Share