2. Data obtained from COO’s Balanced Scorecard and MMRs Utilization % of Successful Completions

3. Data obtained from MMRs % Completing with Jobs % Completing with Housing

4. Data obtained from MMRs No. of Adaptive Life Skills & Cognitive Behavioral Clinical Hours Adaptive Life Skills (Red): Avg. of.35 Hours per Client per Month (0.29 Increase from previous CPR) Cognitive Behavioral (Yellow): Avg. of 4.1 Hours per Client per Month (4.1 Increase from previous CPR)

5. Data obtained from MMRs A total of 15 Medication Incidents over the 6 mo period (6 less than the previous 6 Month Time Period) March April May June July August

6. Data obtained from the COO’s Balanced Scorecard and HR’s Personnel Summary Overdue Performance Evaluations Overdue Performance Evaluations (Over the 6 Mo. Period) March: 19 FTE; 2 PTE April: 17 FTE; 2 PTE May:15 FTE; 2 PTE June:16 FTE; 2 PTE July:16 FTE; 3 PTE August:13 FTE; 3 PTE Staff Turnover Rate The above reflects 2 PTEs and a total of 26 FTEs receiving a late performance evaluation during the 6 mo period (Note: one employee went from FT to PT during the time period)