1. Reading for Life Superhighway has caused information at our fingertips, however, whatever we need; movies, reviews, email, reading is done.

2. 3 basic types of Information- based documents  Workplace documents:  Public Documents:  Consumer Documents:

3. Workplace Documents  Two functions for workplace documents:  Communications  Emails, reports, note taking, etc…  Instruction  Manuals on how to do your job  user guides

4. Public Documents  For Public agendas  Informs us of information on responsibilities, schedules, decisions, events and occasions.  Voting, government agencies, church

5. Consumer Documents  We are all consumers. When you buy something, you are considered a consumer.  Two categories:  Good stuff; ie…….candy bars  Service – help stuff; …televisions, cameras, stoves, headsets..etc.

6. Computer packaging;  A contract: what services are provided  A warranty: what happens if broken  Instructional manual: set up  Technical directions: installing

7. Consumer documents  Define your legal rights  Define your responsibilities  Define Companies responsibility  Check box tops  Does it have the features you want?  What’s covered?

8. Reading the fine print  Is the dress washable?  Does the CD have the song you want?  In Contracts; How long does the agreement last?  Before you sign read the small print!