1. Environmental & Waste Management Services Brookhaven National Lab
ISM Champions Workshop Brookhaven National Laboratory November 28-30, 2007
Engaging Senior Management with the Management Review Process of ISO and OHSAS 18001
George A. Goode, Manager
Environmental & Waste Management Services
Brookhaven National Lab

2. Presentation Overview
Overview of Brookhaven National Laboratory (BNL)
ISO and OHSAS Implementation
Integrating with ISM
Management Review Process
Facility Level
Institutional Level
Results
Conclusions

3. Brookhaven National Laboratory
Mission: Basic and applied research in Physics, Chemistry, Materials Science Biology, Medicine, Energy, Environment, and forefront technology
Facts:
Operated by Brookhaven Sciences Associates (BSA) for DOE
2600 employees; 4,000 visiting scientists annually
5,000 acre site located on eastern Long Island, NY
Founded 1947 on former US Army’s Camp Upton
BSA: Partnership between Battelle Memorial Institute and SUNY Stony Brook

4. BNL Facilities, Programs, Operations
BNL MACHINES
Relativistic Heavy Ion Collider
Accelerators
Synchrotron Light Source
SCIENTIFIC ACTIVITIES
Medical Research Operations
Material Science Research
Bench-top Experiments
Terrestrial Research
FACILITY OPERATIONS
Physical Plant Operations
Sewage Treatment Plant
Central Steam Facility
Major Petroleum Facility
Waste Management Facility
Environmental Restoration
SUPPORT PROCESSES
Radiation Source Material Storage
Machining Operations
Photography
Fleet Operations
Bulk Chemical Distribution Operations

5. Collider-Accelerators Synchrotron Light Source
BNL Facilities, Programs, Operations
BNL MACHINES
Research Reactor
Collider-Accelerators
Synchrotron Light Source

6. Physical Plant Operations Sewage Treatment Plant
The Positron Emission Tomography (PET) facility. Brookhaven is a world leader in brain research, including how drugs, mental illness, nicotine, alcohol and even normal aging affect the brain. A Brookhaven collaboration was the first to discover that a drug used to control epilepsy stops cocaine's addictive effects in animals. In subsequent studies, Brookhaven researchers found that the drug effectively blocked test animals' craving for nicotine, heroin, alcohol and methamphetamine.
BNL Facilities, Programs, Operations
FACILITY OPERATIONS
Physical Plant Operations
Sewage Treatment Plant
Central Steam Facility
Major Petroleum Facility
Waste Management Facility
Environmental Restoration
SCIENTIFIC ACTIVITIES
Medical Research Operations
Material Science Research
Bench-top Experiments
Terrestrial Research
SUPPORT PROCESSES
Radiation Source Material Storage
Machining Operations
Photography
Fleet Operations
Bulk Chemical Distribution Operations

7. Improving Environment Performance Systematic Approach of ISO 14001 EMS
BNL Registered to ISO in 2001
Initiative to improve environmental performance, integrated with ISM
Key Elements
Plan the work
Identify environmental aspects
Establish objectives & targets
Implement operational controls
Checking
Monitor and assess
Management Review
Key process to drive improved performance

8. Improving Safety Performance Systematic Approach of OHSAS 18001
BNL registered to OHSAS December 2006
System is complimentary to ISO 14001
Integrated with ISM and Work Planning
Key Elements
Plan the work
Identify job & facility risks
Establish objectives & targets
Implement operational controls
Checking and corrective action
Monitor and assess
Management Review
Key process to drive improved performance

9. Management Review Process Powerful Tool for Feedback and Improvement
What is Management Review?
“Top management shall review the organization’s (EMS) and (OH&S) system to ensure its continuing suitability, adequacy, and effectiveness”.
Review includes…
Results of audits and evaluations of compliance
Communication(s) from external parties
Performance
Extent to which objectives and targets have been met
Status of corrective and preventive actions
Follow up from previous management reviews
Recommendations for improvement
Engages top management in ISM system performance

10. Purpose of Meeting
“Top management shall” - Evaluate EMS/OSH Program
Adequacy – does it meet requirements & implemented appropriately
Suitability- does it “fit” BNL operations & systems
Effectiveness- is it achieving the desired results
Review performance of key system components including:
Results of audits and assessments
Extent to which objectives and targets (Critical Outcomes)have been met
Concerns of relevant interested parties
Expected Outcome
Identify areas where focused improvement initiatives are needed
Provide feedback and direction
At the end of the meeting we will be seeking input on improvement areas and your assessment of the programs adequacy suitability & effectiveness.
Please feel free to stop any of the speakers during the presentations to ask questions or add comments. We try to prepared the data for your evaluation , but may have overzealous… Interactions will liven up this meeting and certainly welcome.
We will be taking minutes of the discussions during the presentation.

11. Management Review Process Engaging all Levels of Management
Facility Level Management Review
Each Directorate conducts their own Management Review
Presided over by Associate Lab Director and Department Chairs
Presented by line and support staff
Allows detailed focus and specific recommendations
Attended by ESHQ managers to roll-up labwide issues
Institutional Level Management Review
Single review for the entire Laboratory
Presided over by Lab Director and ALD’s
Presented by ESHQ Management
An opportunity to consider labwide issues and develops consensus on path forward with recommendations for improvement

12. EMS and OSH Management Review Feedback flows up and across
Institutional Level reviews rolls up labwide performance and issues
Directors Office
Nuclear & Particle Physics
Basic Energy Science
Light Sources
Energy Env. & National Security
Life Sciences
Facilities & Operation
Community Education Government & Public Affairs
Finance
ESH&Q EM
Organizations included:
Environmental and Waste Management Services Division (WM Integrated)
Safety and Health Services Division
Radiological Controls Division
Quality Management
Community, Education, Government & Public Affairs (CEGPA)
Office of Educational. Programs (OEP)
Photography and Graphic Arts (NEW)
Finance Directorate (NEW)
Director’s Office
Information Technology Division (ITD)
Occupational Medicine Clinic (OMC)
Facility Level reviews focus on details and specifics most meaningful to Line Organizations

13. Results: Preventing Spills
Management Review Driving Improved Performance
Results: Preventing Spills
FY04 Management Review noted increasing trend of spills
Performance information is always presented in trend format when possible
Management directed staff to establish preventive actions to reduce spills
Reducing spills was established as an objective for the coming year
Line organizations reported performance on spill prevention in Facility-level management reviews
Spills were reduced…
57% in 2005
90% in 2006
fuel oil 3
BLIP Target Cooling Water 2
compressor oil 2
diesel fuel 4
engine oil 7
ethylene glycol 14
gasoline 2
hydraulic fluid 16
vegetable oil 2
lubricating (gear) oil 2
Unknown 1
Multiple/Unknown Petroleum Products 2
transformer oil 3
transmission fluid 7

14. Results: ESSH Policy Management Review Driving Improved Performance
FY05 Management Review noted lack of awareness of ESSH Policy
Feedback from internal assessments revealed staff felt policy was too complicated, hard to relate too
Management directed policy revision
Policy was simplified
Staff input was incorporated
Roll out of the new policy is planned
Policy wording and format is more staff friendly and meaningful
fuel oil 3
BLIP Target Cooling Water 2
compressor oil 2
diesel fuel 4
engine oil 7
ethylene glycol 14
gasoline 2
hydraulic fluid 16
vegetable oil 2
lubricating (gear) oil 2
Unknown 1
Multiple/Unknown Petroleum Products 2
transformer oil 3
transmission fluid 7
Environment: We protect the environment, conserve resources, and prevent pollution.
Safety: We maintain a safe workplace and we plan our work and perform it safely. We take responsibility for the safety of ourselves, coworkers, and guests.

15. Results: Mercury Pollution Prevention
Management Review Driving Improved Performance
Results: Mercury Pollution Prevention
Recent Management Reviews noted impacts from historical releases of mercury
EM clean up program required expensive clean up of historical sewage treatment plant releases
Management directed mercury pollution prevention to be a priority
P2 Program targeted mercury
Objectives and targets were established in line organizations
BNL joined EPA Performance Track program and set mercury reduction goal
Mercury inventory reduced 60% and Hg waste reduced by 80%
Replaced over 450 thermometers and removed over 87 lbs of elemental mercury
fuel oil 3
BLIP Target Cooling Water 2
compressor oil 2
diesel fuel 4
engine oil 7
ethylene glycol 14
gasoline 2
hydraulic fluid 16
vegetable oil 2
lubricating (gear) oil 2
Unknown 1
Multiple/Unknown Petroleum Products 2
transformer oil 3
transmission fluid 7

16. Examples Feedback from Recent Mgmt Review
Management Review Driving Improved Performance
Examples Feedback from Recent Mgmt Review
Consider ESH impacts of nanomaterials and develop action plans to address
Improve the control of ESH documents
Develop a plan to improve RCRA compliance at the point of waste generation
Work to minimize radioactive emissions from the Isotope Production facility
Work with the EPA and NYSDEC to correct the record of compliance maintained in the ECHO database
Continue to disposition un-needed materials and chemicals and reduce the nuclear materials inventory
Ensure that engineering controls (caps) prevent contamination from impacting groundwater quality
Action plans were developed for each of these and progress is reported during the year and at the annual Management Review
fuel oil 3
BLIP Target Cooling Water 2
compressor oil 2
diesel fuel 4
engine oil 7
ethylene glycol 14
gasoline 2
hydraulic fluid 16
vegetable oil 2
lubricating (gear) oil 2
Unknown 1
Multiple/Unknown Petroleum Products 2
transformer oil 3
transmission fluid 7

17. Summary
Management Review element of ISO & OHSAS can be very effective feedback and improvement tools to drive improved performance
Requires engagement of Top Management
Requires a broad-based presentation of performance data
Trended data supports decision making
Management Review at the Facility-Level allows line management to focus on specific issues and fosters ownership
Lab-level issues are rolled up the Institutional-Level
Management direction becomes the objectives and targets for the following year, driving continual improvement