1. Brannan MathersonProduct Marketing Manager Symon PerrimanSenior Technical Evangelist

5. Azure Integration Pack

6. VHD

7. User requests Provisioning Release management Rapid change Customers face resource and management challenges with too many manual processes and efforts Application Deployments SLA adherence Capacity management Manual tasks Batch scripts Patch remediation Automating self-service results in lower management overhead and focused scarce resources Reduce manual admin efforts for routine tasks Decrease in errors and rework Empower application owners to deploy applications and services consistently and reliably Give users fast and easy access to services

8. Microsoft Virtual Academy Self-Service for the Cloud Tenant 05 | Automation and Self-Service

11. Request offerings Service offering Templates The service catalog Step 1: Create Service Offering Step 4: Create Request Offering Step 2: Create service request template Step 5: Publish Request Offering Step 3: Publish Service Offering Step 6: Add Request Offerings to Service Offerings

12. Microsoft Virtual Academy System Automation 05 | Automation and Self-Service

17. Microsoft Virtual Academy Process Automation 05 | Automation and Self-Service

19. Process automation Integration Orchestrator Automation

22. Microsoft Virtual Academy Integration 05 | Automation and Self-Service

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