1. TRAVEL UPDATE – MAY 2007 STRATEGIC PROCUREMENT

2. Overview FAQs System Update –Web Booking Engine (domestic) –Flightlock Latest News –Random Monthly Fare Audits Questions

3. FAQs: Concept of the Travel Policy Why introduce a Travel Policy? Why track our travellers? Who are UWA’s Travel Service Providers? Why use Preferred Suppliers? “Buying Power” - What does it mean? Lowest Logical Airfare vs Cheapest fare

4. FAQs cont …. Lowest Logical Airfare vs Cheapest Fare Cheapest Fare = “More Conditions” Less flexibility Higher costs for changes/cancellations Date changes (last minute not allowed) Instant purchase Longer transit / more sectors No frequent flyer upgrade You get what you pay for

5. Systems Update System update –Web Booking Engine (domestic) Kistend –Flightlock Traveller Locater System

6. WEB Engine: Domestic “on-line” Booking Tool

7. Duty of Care: Flightlock “Traveller Locator” System

8. Drill down information in seconds

9. Latest News Singapore Airlines “Approved Supplier” Preferred Supplier Performance Survey Quarterly Performance Reviews Leakage Analysis Report to Execs Random Monthly Fare Audits Hotel “Dynamic Pricing”

10. Questions & Answers