1. APIN ONLINE TRAINING PILOT LESSONS DRAWN Dr. Tuan M. Pham Director, TOPICA Elearning Program Dean, Faculty of Banking and Finance Hanoi Open University

4. Statistics

5. Interesting facts

6. Transform courseware Record audio-video Edit, re-package with slides into multimedia Redesign assignments: on the job style Upload Set up system Hosting, PCs, printer, connections, LMS, LCMS, virtual classroom software Provided as in-kind by TOPICA Promote to people Sign up trainees Train them on how to use system Operation Online trainers Course managers Support counsellors: remind on submissions, quizzes, postings, live sessions, tech difficulties, top lists, class spirit etc. Validation Verify if people meet criteria Issue certificates How to turn Face-to-Face training into Elearning

7. Advantages Low variable cost ($200-300/person) More scalable Flexible timing: when to start course, when to join, when to take each lesson, when to submit assignments On-the-job style: more time to practice, reflect then prepare submissions Cumulative learning: discussions automatically recorded, searchable Disadvantages, issues Not as good quality as F2F Less interaction, personal touch People lose interest, drop out Live chat sessions still have technical difficulties (wiziq, paltalk, skype…) Language barriers Lessons drawn Combine Elearning with a F2F “kick-off” at conferences People who attend F2F: learn more on top of F2F sessions People who cannot attend: learn something rather than nothing Useful as catalyst for other online discussions Role and skills of support counsellors very important Lessons drawn