1. Interviewing 101 for Healthcare Information Technology Professionals Tara Faigle, TAACCCT Career Coach Denise Glick, TAACCCT Career Coach Stephanie Wenger, TAACCCT Job Developer

2. Agenda Interviewing Techniques Interviewing the Interviewer What NOT to do in an Interview Different Styles of Interviewing The Phone Interview Q&A

3. Interviewing Techniques Be on time. Dress Professionally. Make eye contact. Use a firm handshake. Have a breath mint. Listen to the interviewer and interject examples of how your experience supports the needs of the interviewer. Support your answers. Do not used canned answers – give examples when you answer a question.

4. Interviewing Techniques Cont. Practice your answers. Research the company. Understand what the company does, their corporate culture and what sets them a part from the competition. Use these facts in your interview! Make the connection. Show how your experience is the “right fit” for the position. Relate to the interviewer.

5. Interviewing the Interviewer Ask Relevant Questions Interviewing Tips: Do your research Know Company Know Industry Know Corporate Culture Ask questions

6. What NOT to do in an Interview Arrive Late Dress Inappropriately Speak poorly of your current work environment Appear Arrogant Lack of Research; be unprepared Failure to ask questions Divulge too much information Discuss Salary to soon FORGET TO FOLLOW UP

7. Different Styles of Interviewing The Behavioral Interview Intimidating Interviewer Relaxed/Friendly Interviewer Panel/Group Interview Phone Interview

8. Follow Up Ask about next steps Send a thank you

9. QUESTIONS Lets get started! This work is licensed under a Creative Commons Attribution 3.0 Unported License.Creative Commons Attribution 3.0 Unported License This workforce solution was funded by a grant awarded by the U.S. Department of Labor's Employment and Training Administration. The solution was created by the grantee and does not necessarily reflect the official position of the U.S. Department of Labor. The Department of Labor makes no guarantees, warranties, or assurances of any kind, express or implied, with respect to such information, including any information on linked sites, and including, but not limited to accuracy of the information or its completeness, timeliness, usefulness, adequacy, continued availability or ownership.